Supervisor Care Management - Social Worker

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 60 MEMORIAL MEDICAL PKWY City: PALM COAST State: Florida Postal Code: 32164 Job Description: u2022 Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns. u2022 Implements corporate Care Management strategies in collaboration with facility management. u2022 Actively participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions. u2022 Provides discharge planning and progression of care expertise to the interdisciplinary team. u2022 Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations. u2022 Facilitates care conferences for complex transitions and placements as needed. u2022 Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement. u2022 Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner. u2022 Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations. u2022 Participates in hiring, onboarding, educating, evaluating, and mentoring staff. u2022 Performs other duties as assigned. Knowledge, Skills, and Abilities: u2022 Knowledge of medical necessity for appropriate patient status and level of care [Required] u2022 Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines [Required] u2022 Ability to lead others effectively while maintaining appropriate compliance [Required] u2022 Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning [Required] u2022 Ability to manage multiple tasks and prioritize level of importance [Required] u2022 Critical thinking skills [Required] u2022 Customer service skills [Required] u2022 Ability to implement process improvement processes [Required] u2022 Experience with PC applications and development of reports [Required] u2022 Ability to negotiate optimal resolution of issues [Required] u2022 Ability to manage multiple tasks and prioritize level of importance [Required] u2022 Ability to engage in complex clinical decision-making [Preferred] u2022 Strong professional verbal and electronic communication [Preferred] u2022 Ability to analyze, evaluate, and monitor data [Preferred] u2022 Ability to foster positive Interdisciplinary Team relations and encourage employee engagement [Preferred] u2022 Ability to work independently and/or as part of a team [Preferred] Education: u2022 Bachelor's [Required] u2022 Master's [Preferred] Field of Study: u2022 in social work Work Experience: u2022 1+ experience in direct care management [Required] u2022 2+ social work experience [Required] Additional Information: u2022 Additional licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements. Licenses and Certifications: u2022 Accredited Case Manager (ACM) [Preferred] u2022 Certified Case Manager (CCM) [Preferred] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $65,622.66 - $122,055.21 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Case Management Organization: AdventHealth Palm Coast Schedule: Full time Shift: Day Req ID: 151231639

Created: 2026-03-05