Program Manager (Facilities)

Job Description Responsibilities u2022u2003Oversee and coordinate the operations of multiple facilities maintenance disciplines, including electricians, HVAC, general maintenance, plumbing, Building Management Systems (BMS), LIS, asset management, Reliability, planning/scheduling, vendor management, and Maintenance, Repair, and Operations (MRO). u2022u2003Oversee the operation and maintenance of steam turbines, gas turbines, and large industrial boilers to ensure optimal performance and reliability. u2022u2003Manage high-voltage electrical distribution systems, ensuring safe and efficient power delivery. u2022u2003Monitor and analyze plant performance metrics, implementing strategies to improve efficiency and reduce downtime. u2022u2003Plan and execute preventive and corrective maintenance programs for turbines, boilers, electrical distribution and ancillary systems. u2022u2003Ensure proper operation of reverse osmosis, deionization, and wastewater treatment systems to support boiler feedwater and cooling tower requirements. u2022u2003Maintain reliable operation of compressors and air dryers for instrumentation and process needs. u2022u2003Manage cooling towers, chillers, and associated heat exchangers to support plant processes u2022u2003Oversee and manage the operation and maintenance programs of a large Chilled water plant with up to 30,000 tons of cooling capacity u2022u2003Coordinate with maintenance teams to schedule outages and repairs, minimizing operational disruptions. u2022u2003Understanding the site's safe work requirements and ensuring work is performed in accordance with safety procedures. u2022u2003Coordinate cross-functional activities to align with organizational priorities and minimize downtime. u2022u2003Oversee vendor selection, contract negotiations, and performance evaluations to ensure quality and cost-effectiveness. u2022u2003Manage inventory, procurement, and distribution of MRO supplies and spare parts. u2022u2003Implement strategies to optimize MRO processes, reduce costs, and ensure availability of critical materials. u2022u2003Monitor and track MRO performance metrics to drive continuous improvement. u2022u2003Track and report on asset performance, lifecycle costs, and reliability metrics. u2022u2003Ensure all maintenance activities comply with relevant regulations. u2022u2003Promote a culture of safety by enforcing protocols, conducting training, and performing regular audits. u2022u2003Maintain accurate documentation for inspections, permits, and compliance records. u2022u2003Foster collaboration, accountability, and a high-performance culture. u2022u2003Conduct performance reviews, set goals, and identify training needs. u2022u2003Provide regular updates to senior leadership on program performance, budgets, and key metrics. u2022u2003Prepare and present reports on maintenance activities, reliability trends, and vendor performance. u2022u2003Serve as the primary point of contact for internal stakeholders and external partners. u2022u2003Create an inclusive, high-performance work environment through strong leadership. u2022u2003Collaborate with Human Resources to ensure work activities exceed customeru2019s expectations. u2022u2003Promote employee career development plans and providing mentorship u2022u2003Initiate and communicate a variety of personnel actions including employment, termination, performance reviews, disciplinary actions, and scheduling and/or approving overtime. u2022u2003Oversee employees on-boarding and supporting the hiring process. u2022u2003Create and maintain a succession plan. u2022u2003Maintain consistent communication with management and client on key issues, potential client issues, approach to resolutions, and quickly addressing any issues with an action plan. u2022u2003Support and/or conduct formal presentations to clients and management. u2022u2003Establish an organizational structure that ensures the most efficient utilization of resources while fulfilling the contractual requirements. u2022u2003Ensure 24 x 7 operational availability of critical facility systems u2022u2003Identify potential project problems or opportunities, analyzing the issues using all appropriate resources, developing alternatives, and arriving at the most optimum approach to mitigate problems or exploit opportunities. u2022u2003Oversee implementation of planned, preventative, and predictive maintenance programs. u2022u2003Ensure workload is effectively prioritized, assigned, tracked, and executed. u2022u2003Ensure workflows are defined, implemented, and effective. u2022u2003Ensure predictive technologies are effectively used and results are used to drive Reliability Center Maintenance. u2022u2003Ensure plans are aggressively monitored and requirements are enforced. u2022u2003Anticipate operationu2019s needs and provide direction. u2022u2003Manage performance and progress against the plan and ensuring accurate forecasts with commensurate action plans. u2022u2003Track and report status against key performance indicators or contractual metrics on a routine basis. Implement corrective measures when measures are outside service levels or bandwidths. u2022u2003Manage performance and progress against the plan and ensuring accurate forecasts with commensurate action plans. u2022u2003Meet or exceed KPI's. u2022u2003Provide accurate monthly forecasts of cost, schedule, and resource utilization. u2022u2003Manage multiple subcontractors supporting the operations and maintenance functions. u2022u2003Work with Business Development to increase scope of services on existing contracts. u2022u2003Support BD and Group management in Contract negotiations with customers. u2022u2003Establish annual operating budgets in cooperation with customer, business manager or group financial department. u2022u2003Develop detailed budget with labor, materials, and subcontract costs identified by month for project. u2022u2003Control costs by planning work, effectively using resources, and executing to budget. u2022u2003Identify and implement cost savings initiatives in all areas of the project. Minimum Requirements u2022u2003Bacheloru2019s degree in Business, Facility/ Management, Maintenance Management, Engineering, or a related discipline, or demonstrated equivalent combination of education, training and experience in process or production maintenance - OR - 8 years of experience in industrial facilities or production maintenance related work. u2022u2003In addition to education/experience, 5 years of progressive career experience in industrial, pharmaceutical, biomedical, or research & development facility maintenance. u2022u2003Strong knowledge of electrical, HVAC, plumbing, and general maintenance systems. u2022u2003Familiarity with BMS software (e.g., Siemens, Johnson Controls) and LIS standards. u2022u2003Proficiency in CMMS (Computerized Maintenance Management Systems) and data analytics tools. u2022u2003Understanding of reliability engineering principles (e.g., RCM, predictive maintenance). u2022u2003Excellent leadership, communication, and interpersonal skills. u2022u2003Strong problem-solving and decision-making abilities. u2022u2003Ability to manage multiple priorities in a fast-paced environment. u2022u2003Ability to pass a medical evaluation for respirator use and be able to successfully complete a fit test for several types of respirators. u2022u2003Ability to obtain a security access badge at our clientu2019s location. u2022u2003Ability to read and understand information contained in a variety of documents or displayed on a computer screen. Demonstrated fluency in computer use including the full Microsoft product line. u2022u2003Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested. u2022u2003This position does not include sponsorship for United States work authorization. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements -

Created: 2026-03-05