Field Service Engineer II

As a **Field Service Engineer II** here at Honeywell, you will be responsible for providing technical support and expertise in field service operations. You will have the opportunity to work on complex projects, ensuring successful implementation and customer satisfaction. You will report directly to our **Field Service Manager** and you’ll work out of our **Demopolis, AL** location on an **on-site** work schedule. In this role, you will impact the efficiency and effectiveness of our field service operations, contributing to customer satisfaction and the overall success of the organization. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. **KEY RESPONSIBILITIES** + Provide technical expertise and support for field service operations. + Troubleshoot and resolve technical issues, both remotely and on-site. + Collaborate with cross-functional teams to develop and implement solutions for customer needs. + QCS specific project assistance; hardware and software. Experion MX or MxProline system migrations. + Provide ongoing support for Honeywell control systems installed at the customer site + Handle customer service-related issues while fostering the customer relationship and working to solve technical problems on site. + Deal directly with and communicate effectively with plant operators, plant management, 3rd party vendors and other Honeywell personnel in support of service operations + Collaborate with Honeywell's Global Technical Assistance Center to implement solutions for the installed base where applicable. + Perform scheduled maintenance and ad-hoc work on Honeywell hardware and software following procedures and schedules. + Troubleshoot and analyze issues under both normal and abnormal conditions. + When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers. + Work with contractors to review and ensure the unit/package is installed to specifications. + Coordinate work with other groups to ensure meeting commitments + Ensure regular updates of antivirus software across all Honeywell EPKS customer sites. + Ensure regular Windows OS updates across all Honeywell EPKS customer sites. + Perform standby duties and respond to callouts as required by procedure. + Create and maintain backups for servers and workstations. + Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines. + Support plant outages for Honeywell EPKS customer sites. + Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects. + Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks. **YOU MUST HAVE** + Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics. + Minimum of 2 years of proven experience in field service engineering, with a focus on complex technical solutions. + Strong technical knowledge and expertise in relevant technologies. + Experience with troubleshooting and resolving technical issues in a field environment. + Proficiency in using diagnostic tools and software relevant to field service operations. **WE VALUE** + Bachelor's degree in Engineering or a related field; Master's degree preferred. + Experience in leading field service projects and teams. + Strong analytical and problem-solving skills. + Ability to work independently and make sound decisions. + Commitment to continuous learning and staying updated with industry advancements. **ABOUT HONEYWELL** Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: **click here** **THE BUSINESS UNIT** Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. **BENEFITS OF WORKING FOR HONEYWELL** In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. POSTING DATE: February 3, 2026 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Created: 2026-03-05