Senior Analyst - Product Owner u2013 Consumer Payments

General information Ref # 21846 Remote? No Ally and Your Career Ally Financial only succeeds when its people do - and thatu2019s more than some clichu00e9 people put on job postings. We live this stuff We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. Youu2019re constantly evolving, so shouldnu2019t your opportunities be, too? The Opportunity In office role with hybrid schedule. Ally work locations are Charlotte NC, Detroit MI, Lewisville TX, or Fort Washington PAAt this time, Ally will not sponsor a new applicant for employment authorization for this position.The Product Owner for Consumer Payments supports the strategy, development, and dayu2011tou2011day delivery of digital payment experiences across the banku2019s consumer payment ecosystem. This role partners closely with Product Managers, Technology, Operations, and crossu2011functional teams to ensure the successful execution of features and enhancements across products such as Zelleu00ae, bill pay, internal and external transfers, ACH, and domestic wires.This is an ideal role for someone with payments experience or a strong interest in money movement, who wants to deepen expertise while contributing to highu2011impact customeru2011facing capabilities. The Work Itself Create, prioritize, and maintain the product backlog for consumer payment experiences, including Zelleu00ae, bill pay, internal/external transfers, ACH, and wire payments. Write user stories that clearly define functionality, requirements, payment rules, exception flows, and customer experience considerations. Participate in sprint planning and reviews, ensuring paymentu2011related features are wellu2011understood, refined, and ready for development. Make dayu2011tou2011day tactical decisions regarding payment features, priorities, tradeu2011offs, and defect resolution to keep development moving efficiently. Maintain product documentation, including process flows, business rules, payment scenarios, and release notes across all supported payment types. Collaborate crossu2011functionally with UX, Development, IT, Fraud, Compliance, Servicing, and Marketing to ensure payment enhancements meet business goals and customer expectations. Communicate progress, updates, risks, and changes to stakeholders across Product, Operations, Servicing, and Technology. Understand and measure product performance, including payment success rates, error/exception trends, customer adoption, and operational impacts. Champion the Voice of the Customer, advocating for intuitive, safe, and seamless digital payment experiences across all consumer payment rails. Perform other Product Owner activities as required, supporting the execution of the payments roadmap and contributing to continuous improvement across the portfolio. The Skills You Bring Minimum Qualifications 3+ years of experience High School Diploma or GED equivalentPreferred Qualifications 3+ years of financial services experience preferred Bacheloru2019s degree in Business, Marketing, Information Systems preferred 3+ years of experience in Product Ownership Oral and written communication skills. Self-motivated and ability to prioritize and multi-task. Strong attention to detail and ability to manage multiple projects simultaneously. Experience using Jira for backlog management and sprint execution, and proficiency with Confluence for maintaining product documentation, requirements, and crossu2011functional collaboration#LI-Hybrid How We'll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Allyu2019s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. Work-Life Integration: other benefits including LifeMattersu00ae Employee Assistance Program, subsidized and discounted Weight Watchersu00ae program and other employee discount programs.Who We Are:Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on

Created: 2026-03-05