Authorization & Verification Coordinator - Addiction ...

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. Weu2019ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. The Addiction Treatment Services team is hiring a Full Time Authorization and Verification Coordinator Float to work Monday-Friday, 7:30am-4:00pm or 8:00am-4:30pm. Pay Range: $19.75-33.32/hour based on verified experience Authorization and Verification Coordinator Position Responsibilities: + Proficiently responds to incoming department communications and messages via email, fax or phone. + Effectively obtains and verifies patient demographic and insurance information and authorization for services in a timely manner and documents in patient accounts computer system. + Routinely verifies insurance eligibility (when necessary) to ensure all pre-certification and authorization requirements are completed with the highest level of accuracy. + Properly verifies insurance and works to ensure all pre-certification, authorization and any other necessary requirements are completed in an organized and efficient fashion. + Professionally informs patients of potential cost for services and collects payment prior to services being completed. + Diligently collects and corrects all outstanding information required for billing purposes. + Routinely reviews bill hold to ensure completeness and accuracy prior to distribution within the established timeframe. + Proactively collects and corrects all outstanding information for billing procedures. Routinely reviews bill hold to assure that billing remains timely and accurate. + Completes Medicaid applications for patients that have no insurance + Completes Charity Care Applications on all patients at registration that do not have Medicaid products. + Works on worklists in all systems for Commonwealth Place. + Performs general secretarial, administrative, clerical, statistical and data entry functions specific to the assigned work area (fax/copy/scan/file). + Maintaining current patient roster and current patient folders, creating patient chart along with patient ID. + Creating Medlab accounts & printing Medlab results. + Ordering cabs for patient transportation upon discharge. + Entering NYS admission and discharge information (PAS 44 & 45). + Assisting patients with the completion of PA applications and coordinating with the Department of Social Services. + Coordinating requests for services, scheduling, and assisting with patient billing activities. + Establishes and maintains good communication with other hospital departments, physicians, employees, patients, visitors and the general public. + Will float between ATS and CWP to cover for Vacations and call inu2019s. + Other duties as assigned. Authorization and Verification Coordinator Requirements: + High school diploma or equivalent. + Minimum of 3 years work experience in insurance verification/authorization, patient account maintenance or government insurance programs. + Certified Application Counselor certification required within 6 months of employment based upon testing availability. + Must have the ability to pass the Authorization & Verification competency exam with a score of 80% or higher. Testing will be administered by Human Resources. Benefits Overview: + Medical, Dental, Vision, FSA, and 401K. + Company paid life insurance. + Tuition Assistance and Workforce Development Opportunities. + Crouse Health Employee Assistance Program. + Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers. + YMCA Subsidy program.

Created: 2026-03-05