Cmdb Manager

JOB REQUIREMENTS: CLA is a top 10 national professional services firmwhereour purpose is tocreate opportunitiesevery day, for our clients,our people, and our communities through industry-focused wealthadvisory, digital, audit, tax, consulting, and outsourcing services.Even with more than 8,500 people, 130 U.S. locations, and a globalreach, we promise to know you and help you. CLA is dedicated to buildingaculturethat invites different beliefs and perspectives to the table, sowe can truly know and help our clients, communities, and each other. OurPerks: Flexible PTO (designed to offer flexible time away for you) Upto12 weekspaid parental leave Paid Volunteer Time Off Mental healthcoverage Quarterly Wellness stipend Fertility benefits Complete list ofbenefitshere CLA is growing andseekingto hire an experiencedSeniorEnterprise Service Management Analystto join our talented InformationTechnology team. The position offers growth,flexibilityand acollaborative work environment. In this position you should havethefollowing;excellent interpersonal skills with the ability tocommunicate at all levels. Strong problem solving and creative skillsand the ability to exercise sound judgment. Mostimportant,demonstrateahigh levelof integrity and dependability witha strong senseof urgencyand results-orientation. This role wouldspecialize inServiceNow ITOMandConfiguration Database Management (CMDB) andown configuration dataquality and governance across CLA's ServiceNowCMDB.The rolewillberesponsible fortheCMDB and partner across ITSM, ServiceNow Development,Application Development, Infrastructure Operations,Security,OperationalSupportand our vendor ecosystem to ensure correctconfiguration data, effective discovery, and reliable service mappingand event management. This role is central to our ITOM implementation atCLA and is a ground-level opportunity to influence the direction ofarelatively newCMDB instance and ITOM module in ServiceNow.Howyou'llcreate opportunitiesin this Senior Enterprise ServiceManagement Analystrole: Oversees testing of solutions being deliveredAssistswith estimation of effort for enhancements, as needed Reviewsbusiness requirement qualification documentation for adherence toplatform direction Own andoperatethe CMDB in CLA's ServiceNow instancein alignment withCommon Service Data Model (CSDM); publish CMDBpolicies, standards, naming conventions, taxonomy, and relationshipmapping. Implement governance and access (personas/roles) and run CMDBworking sessions; administer CMDB Workspace and Data... For full infofollow application link. CLA is an equal opportunity employer and allqualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, sexual orientation, genderidentity, disability status, protected veteran status, national origin,or any other characteristic protected by law. EOE/AAEmployer/Vets/Disability APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/6FCD168271FE42C3

Created: 2026-03-07