Payroll and WFM Manager

State of Idaho Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. Payroll and Workforce Management Manager The Luma Division is established as the sustainment organization at the State Controlleru2019s Office to support State of Idaho agencies and their employees using Idahou2019s enterprise resource planning (ERP) system, Luma (Infor CloudSuite). The State of Idaho Controller's Office is an equal opportunity employer. This position is exempt from state classified service, and the rules of the Division of Human Resources and the Idaho Personnel Commission. This is an at-will position. KEY RESPONSIBILITIES The Payroll and Workforce Management Manager within the Luma Division reports to the HR and Payroll Bureau Chief. The Payroll and Workforce Management Manager is responsible for managing the support activities for the Payroll and Workforce Management (timesheet) modules in the Luma ERP system. They work directly with functional leads, subject matter experts, and system vendors to ensure Luma ERP systems support state agenciesu2019 business processes. They are responsible for understanding and documenting complex business processes, determining gaps between business requirements and system capabilities, identifying alternate business solutions, and assisting in development of sustainment documentation. Additionally, they are required to understand applicable federal and state human resources and payroll statutes and policies and assist agencies in managing operations accordingly. They work with their supervisor and members of the management team to maintain positive relationships with various policy owners and agencies and assist in the continuous improvement projects and modifications to the systems. The Manager will be required to supervise employees, direct and monitor work efforts, and provide oversight of time and attendance. Job Functions u2022 Participate in defining and executing the vision for the Division and in the development of short-term and mid-range plans to achieve vision milestones. u2022 Oversee support of the Luma Payroll and Workforce Management modules in the Luma ERP system under the coordinating efforts of the HR and Payroll Bureau Chief. u2022 Convey requirements to develop, monitor, evaluate and report payroll financial activities in Luma. u2022 Evaluates federal and state payroll tax laws and regulations, and accurately calculates, withholds, reconciles, and remits payroll taxes in compliance with applicable statutory requirements. u2022 Troubleshoot system issues within the ERP environment. u2022 Participate in system testing and validation of system changes. u2022 Ensure the State of Idaho payroll is processed correctly. u2022 Work with state policy leaders and subject matter experts to ensure compliance with laws, regulations, and established procedures. u2022 Maintain procedure manuals to ensure compliance with regulations. u2022 Advise leadership on elements related to Luma Payroll and Workforce Management modules. u2022 Develop standards and monitor the Luma ERP system to ensure data integrity. u2022 Utilize analytical and problem-solving skills to assist customers through incident/case management with questions related to system functionality. u2022 Monitor the priority of assigned work tasks, manage their own workflow, and support the tasks and workflow of work teams. u2022 Coordinate with other Luma Division staff to address cross-functional needs. u2022 Manage calendars and dates to ensure time-bound functions occur on time and within system parameters. u2022 Collaborate and maintain positive working relationships with other control agencies, such as Division of Human Resources, Division of Financial Management and Legislative Services Office, as needed. u2022 Assist in updating training, presentations, and other materials to ensure that system updates and/or changes are presented appropriately to stakeholder audiences. u2022 Oversee and assist with updates to communication requests, quick reference guides, business process documents, system workflows, procedure manuals and other support documentation. u2022 Respond to stakeholder inquiries in a timely manner, as defined by SCO policy. u2022 Attend and participate in meetings to keep Luma staff up-to-date on human resources, payroll and office activities. u2022 Work with Luma vendors to address system issues. u2022 Provide back up on support duties within the Bureau. u2022 Clearly define expectations for staff under supervision. Guide, coach, develop, and train staff towards achieving those expectations. u2022 Represent the Office to other organizations (such as other state agencies and accounting organizations) and to the public. u2022 Prepare, reconcile, and balance payroll reports. Additional Functions u2022 Contribute to the positive performance of the Luma Division and the office. u2022 Demonstrate timely and consistent attendance. u2022 This is an in-office position. u2022 Any additional duties as assigned by the State Controller or his/her designee. Minimum Qualifications u2022 At least 5 years of multi-state payroll processing and tax filing experience including reviewing, interpreting and applying federal and state payroll tax laws. u2022 Strong customer service orientation, excellent interpersonal skills, as well as strong change and conflict management skills. u2022 Demonstrated ability to make decisions under pressure and to lead in a team environment. u2022 Good oral and written presentation skills, a high level of energy and enthusiasm, and strong abilities in managing and developing personnel. Desired Qualifications u2022 Documented successful performance supporting State payroll and time entry operations. u2022 Good knowledge of the Luma human resources, workforce management, and payroll modules including understanding of the environment in which payroll and workforce management applications function including agency issues, central organization issues, security, etc. u2022 Strong understanding of internal control practices and procedures. Benefits: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email . Preference may be given to veterans who qualify under state and federal laws and regulations.

Created: 2026-03-05