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Senior Principal, Content Management

MSCCN - Providence, RI

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Job Description

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Senior Principal, Content Management Job Description The Senior Principal Content Management is accountable for leading the creation, organization, and optimization of proposal content across the enterprise. This position drives enterprise-wide improvements in modernizing the Request for Proposal (RFP) process, optimizing content workflows, and ensuring seamless collaboration across multiple areas. This role will be accountable for improving finalist outcomes, accelerating proposal readiness, and ensuring our messaging is consistent, compelling, and aligned with business goals. Responsibilities + Lead RFP Process Optimization by acting as a rapid responder to resolve breakdowns, conduct root-cause analysis, and implement process fixes and retraining. Drive enterprise-wide improvements using Responsive, Customer Relationship Management (CRM) platforms, content repositories, automation tools, and AI to enhance proposal readiness and content access + Champion content strategy and governance by managing proposal content lifecycle and partnering with key teams to capture strategic updates. Ensure content is optimized for RFPs and reused across client-facing materials. Oversee governance standards including tagging, naming, refresh cycles, and quality control + Lead technology integration and innovation efforts to unify disparate systems and links into a cohesive proposal content ecosystem. Pilot intelligent workflows and automation strategies to reduce manual effort and improve proposal velocity + Build and maintain strong partnerships with sales, marketing, product, and consultant relations to ensure proposal content reflects current capabilities and client needs + Other duties as assigned Minimum Qualifications + Bacheloru2019s degree in Communications, Marketing, Business, or related area of study, or equivalent combination of education and/or relevant work experience; High school diploma or GED required + 10 years work experience in proposal strategy, content management, or sales enablement including 3 years managing cross-functional projects, teams, or initiatives Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications + Demonstrated success in implementing content governance across distributed teams + Strong analytical skills with the ability to interpret data and drive decisions + Excellent communication and presentation skills, with experience engaging senior leadership + Knowledge of healthcare RFP processes Preferred Qualifications + Pharmacy Benefit Management (PBM), healthcare, or other regulated industry-experience + Experience with proposal automation platforms (e.g., Responsive) + AI tool experience for proposal generation and bid analysis + Formal people leadership experience Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job Potential pay for this position ranges from $143,000.00 - $243,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the

Created: 2026-03-05

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