Military Benefit Specialist I

DescriptionSouthern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.Make an impact - from near or farAt SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.The opportunityThe Military Benefit Specialist I processes military education benefits for the Student Financial Service's military education benefit team. This is a technical position completing military transactional work so the Department of Veterans Affairs and Tuition Assistance programs can be certified, validated, and paid to students accurately and in compliance with all federal, state and institutional policies and regulations. You will adhere to SNHU's set of core service and support behaviors at all times and is dedicated to meeting the requirements of the University's needs and mission. This is a remote friendly position (#LI-Remote) and you will report to the Assistant Director of Military Education this Role:You will have knowledge of VA Education Benefits and Federal Military Tuition Assistance as well as any special arrangements for defined military cohorts.You will review course information to validate enrollment and billing to the Department of Veterans Affairs for payment of Federal Funds.You will report student suspension, dismissals and conferrals to the Department of Veterans Affairs.You will communicate with representatives of the Department of Veterans Affairs daily to ensure accuracy.You will review term by term balances in collaboration with Credit and Collection Specialists to research and resolve outstanding military account balances.You will reconcile military payments to student accounts and military certifications and invoices to ensure record integrityYou will ensure the quality of student records in Enrollment Manager, and Student Information Systems(SIS). Deadlines for internal and external reporting must be strictly followed.You will work collaboratively with Admission... For full info follow application link.Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.

Created: 2026-03-05