Universal Supervisor

GENERAL FUNCTION:Plans, directs and organizes the operational activities of the branch following established policies and procedures.MAJOR DUTIES AND RESPONSIBILITIES:- Performs primary job function including teller, platform duties and/or lending assistant duties.- Supervises, trains, and directs branch personnel with regards to all operational day-to-day activities.- Conducts annual and quarterly reviews for Universal Bankers and Universal Tellers with assistance of Branch Sales Manager.- Processes daily EIM items (pay/return decisions) within established authority limits.- Reviews and authorizes staff schedules including approving overtime and paid leave.- Reviews and approves accounts payable items (invoices); informs Branch Sales Manager of decision and forwards to the Accounting Department for processing.- Implements the Branch Security Plan and trains staff, including but not limited to the opening/closing procedures and monitoring the branch's security system.- Insures the accurate processing and/or reporting of the following:```{=html}```- Garnishments, tax levies, subpoenas, etc.- Cash items.- Proof corrections.- Cash counts.- CIP verifications.- Counterfeit Currency Report.```{=html}```- Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.)- Night deposit logs, agreements, business resolutions.- Safe deposit boxes (audit, bank use boxes, verification of documents, etc.)- Collateral boxes and holds for notes secured by deposit accounts.- Balancing and reporting of the negotiable instruments.- Branch certification of internal controls.```{=html}```- Works with Branch Sales Managers to complete all quarterly and annual operational training including but not limited to the disaster recovery plan/business continuity plan and the implementation of such plans.- Resolves customer complaints within the branch with assistance of the Branch Sales Manager as needed.- Conducts branch audit and clears any exceptions under the guidance of Branch Sales Manager. Trains and cross-trains personnel in order to avoid any future exceptions.- Ensures branch personnel are in compliance with all policies and procedures as related to Branch Operations including record retention.- Approves requisitions for purchasing of supplies for the branch.- Monitors and maintains property management by coordinating with the Facilities department regarding upkeep and needed repairs.- Performs all other duties as assigned by supervisor.JOB QUALIFICATIONS:- Bachelor's degree from an accredited college with a concentration in accounting /finance preferred, or equivalent related experience.- Five years of retail banking experience or equivalent relevant experience required with a minimum of three to five years supervisory experience preferred.- Strong personal leadership skills, organizational skills and excellent verbal and written communication skills.- Ability to analyze and summarize complex financial information and present recommendations for appropriate courses of action.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Created: 2026-03-05