Customer Care Specialist

Description We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities: u2022 Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility. u2022 Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems. u2022 Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations. u2022 Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones. u2022 Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shopu2019s aesthetic and customer appeal. u2022 Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies. u2022 Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records. u2022 Uphold the shopu2019s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed. u2022 Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team. u2022 Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations. Requirements u2022 High school diploma or equivalent required. u2022 Minimum of two years of retail experience in a high-end, fast-paced environment. u2022 Strong ability to multitask, prioritize, and manage time effectively to meet deadlines. u2022 Excellent problem-solving skills with the ability to identify solutions independently. u2022 Attention to detail and accuracy in inventory management and sales transactions. u2022 Proficient in English communication, including reading, writing, and listening, to effectively interact with diverse individuals. u2022 Ability to adapt to changing situations and work flexible hours, including mornings, evenings, weekends, and holidays. u2022 Demonstrated ability to work collaboratively within a team while taking initiative to complete tasks without direct supervision. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-07