Business Sales & Delivery Leader

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities About RoleAs a member of Neudesic's senior leadership team, you will report to our VP of Strategic Growth for Retail. You will make key contributions to the development and success of the Retail/CPG/Travel/Logistics vertical business unit. You will be working in a collaborative environment in the following key areas:Strategic Industry Leadership: A solid understanding of the industry and economic trends, value chains, technological advancements and impact, and the competitive landscape. Ability to evaluate clients' strengths and weaknesses across multiple functions and business units such as customer experience, supply chain, operations, finance, marketing, human resources, and IT etc. across multiple domain areas and business models. Forward-thinking understanding of industry trends and challenges to develop POV on solutions to enable clientu2019s business strategy.Client Relationship Management: Develop strong relationships with clients, understanding their needs, expectations, and long-term objectives to deliver tailored solutions to enable their business strategies. Serve as a trusted advisor to clients, providing expert guidance and insights to address business (industry specific) challenges. Act as the Neudesic Executive Sponsor for key client accounts, ensuring high client satisfaction and retention.Demand Generation and Sales Enablement: Collaborate with alliances, marketing, and regional Teams to develop/implement effective strategies for client acquisition and expansion. Lead business development efforts, including prospecting, client meetings, and proposal development. Develop and nurture relationships with alliance partners and industry leaders to generate new business opportunities and drive revenue growth. Lead account planning for key accounts to identify new growth opportunities for existing clients and drive initiatives to expand Neudesic's footprint.Portfolio Management: Provide leadership, ensuring effective project delivery, leading to client success and exceptional experience. Oversee PNL management activities, including budgeting, forecasting, resource allocation, gross margin, and risk management to drive portfolio growth. Monitor key performance indicators (KPIs) and financial metrics to track portfolio performance and identify areas for improvement.Leadership Development: Inspire a high-performing team of consultants, fostering a culture of teaming, innovation, and excellence. Provide mentorship, coaching, and professional development opportunities to team members to support career progression. Public Speaking and Thought Leadership experienceInnovation and Technology Partnership: Partner with innovation teams to provide research, insights, and trends for innovation and development initiatives denoted within the vertical. Develop mechanisms for clients to readily adapt to emerging technologies and methodologies. Collaborate with technical and product development teams to drive innovation based on market needs and client feedback. Maintain a thorough understanding of Neudesicu2019s capabilities and offerings to effectively integrate solutions into client-specific needs and challenges. Leverage Neudesic's technological strengths to enhance and maximize the effectiveness of customized solutions and strategic points of view developed for clients. Ensure seamless integration of Neudesicu2019s technologies with existing client systems and platforms, focusing on minimizing disruption and maximizing operational efficiency and value delivery.As of February 9, 2022, Neudesic has been acquired by IBM and is now being integrated into the IBM organization. As a result, your recruitment process will be managed by IBM, which will also be the hiring entity.This role can be worked from anywhere in the US Required technical and professional expertise BA or BS degree from an accredited college or university required, MBA or similar preferred. 6 years of traditional management consulting experience 5 years of experience at a leading consulting firm Relevant experience and domain knowledge (either through hands-on client-side position or as a consultant) in the target industries (retail, CPG, travel, hospitality, logistics). Financial and risk analysis Strategic planning and analysis Highly effective problem solving and analytical skills Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives, and rapidly changing priorities Experienced, persuasive, and effective communicator, both verbal and written Ability to travel up to 25%IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Created: 2026-03-06