Collections Supervisor

Description We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. Responsibilities: u2022 Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances u2022 Collaborate with billing attorneys and clients to follow-up on receivables u2022 Maintain comprehensive documentation, including collection notes u2022 Utilize technology and collections management software to manage, analyze, and report on collections activities u2022 Develop and implement strategies to improve collections results based on data analysis and identified trends u2022 Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients u2022 Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts u2022 Anticipate work needs, organize workflow, and follow through with minimal direction u2022 Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment u2022 Carry out other duties as required Requirements u2022 Minimum of 5 years of experience in a supervisory role within collections u2022 1+ years of Supervisory experience u2022 Proven experience in using Accounting Software Systems u2022 Experience in Collections Management u2022 Proficiency in using Customer Relationship Management (CRM) tools For more information on this Collections Supervisor role and other full-time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0013175634. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-06