AJO (Adobe Journey Optimizer) Architect

Overview How Youu2019ll Make an Impact The (AJO) & (AEP) Architect is responsible for designing, governing, and enabling largeu2011scale, realu2011time customer journey orchestration solutions. This role owns the endu2011tou2011end architecture spanning data ingestion, identity, eventing, audience activation, journey design, and crossu2011channel execution using Adobe Journey Optimizer, AEP, and Realu2011Time CDP. The architect serves as the technical authority for journey orchestration and activation, partnering with business stakeholders, developers, data teams, and Adobe to deliver scalable, compliant, and highu2011performing customer experience solutions. What Youu2019ll Achieve + Architecture & Design + Define endu2011tou2011end AJO + AEP architecture for realu2011time and batch journey use cases + Design scalable patterns for eventu2011based, audienceu2011based, and businessu2011event journeys + Establish best practices for journey orchestration, decisioning, and channel activation + Own solution design across AJO, AEP, RTCDP, and supporting Adobe Experience Cloud components + Lead technical design reviews and ensure architectural alignment across teams + Adobe Experience Platform (AEP) + Design and govern AEP schemas (profile & event), datasets, and identity strategies + Define data ingestion and activation patterns (streaming, batch, source connectors) + Guide teams on profile vs event data modeling to support AJO use cases + Ensure data structures support realu2011time journey entry, personalization, and decisioning + Adobe Journey Optimizer (AJO) + Architect complex, multiu2011step customer journeys with realu2011time triggers and decision logic + Define standards for journey authoring, entry conditions, guardrails, and reu2011entry rules + Oversee implementation of custom actions, external integrations, and APIs + Enable crossu2011channel orchestration (email, push, SMS, inu2011app, web where applicable) + Guide teams on journey performance, throughput limits, and operational constraints + Leadership & Enablement + Act as technical lead and mentor for AJO developers and engineers + Translate business requirements into architectural blueprints and technical designs + Partner with Adobe, internal platform teams, and client stakeholders on solution alignment + Support preu2011sales, RFPs, and client solutioning where required Who You Are + Deep handsu2011on experience with Adobe Journey Optimizer (AJO) in enterprise implementations + Strong architectural experience with Adobe Experience Platform (AEP) and RTCDP + Expertise in : + Journey orchestration and realu2011time activation + Eventu2011driven architectures + Audience and decisioning strategies + Identity and profile stitching concepts + Experience designing and governing schemas, datasets, and event models + Proven ability to architect custom actions and external system integrations + Strong troubleshooting skills across data, journeys, and activation pipelines + Experience working with large, crossu2011functional delivery teams + Preferred Qualifications + Adobe certifications in Journey Optimizer, AEP, and/or RTCDP + Experience with Adobe Campaign (Classic or Standard) in hybrid environments + Background supporting highu2011volume, realu2011time customer engagement platforms + Clientu2011facing experience in consulting or enterprise delivery models Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. ( Base Salary: $127,900 - $237,500 Actual compensation within the range will be dependent upon, but not limited to the individualu2019s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time. Additional Information When You Join Us, Weu2019ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, weu2019ve provided marketers from the worldu2019s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilonu2019s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. + People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. + Collaboration: We work together, support one another, and collectively achieve goals. + Growth: There are endless opportunities for growth through learning, development and career advancement. + Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. + Flexibility: Weu2019ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. + Act with integrity + Work together to win together + Innovate with purpose + Respect all voices + Empower with accountability These pillars and values are our foundationu2014shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: + Time to Recharge: Flexible time off (FTO), 15 paid holidays + Time to Recover: Paid sick time + Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance + Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilonu2019s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-ME1

Created: 2026-03-06