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UX Manager

Insight Global - Charlotte, NC

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Job Description

Job Description A client of Insight Global is looking for a User Experience Manager to work with the Director of User Experience to provide strategic leadership for use of technology, software, and tools that promote usability (ease of use), utility (purposefulness) and desirability (user connection) for our patients, healthcare practitioners, and team members. The User Experience Manager will assist in leading ongoing evaluations, development, integration, implementation, and adoption efforts of technology and software applications to support the business operations of the company and its customers. Combining knowledge of health care processes, health information management, Information Technology and resource management to provide services which meet the medical, legal, ethical, and administrative requirements of the organization, as well as ensuring compliance with regulatory agencies. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5-10 years of IT or UX support experience String analytical and problem solving skills. Excellent comms and ability to interface with end users at all levels Either heavier staff (EX) or heavier patient (PX) experience Bachelor's degree in one of the following: Healthcare communications or healthcare Healthcare background Microsoft desktop certs Creative ideas and wanting to learn

Created: 2026-03-06

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