Quality Assurance Manager
Rolen Technologies - Rochester, NY
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Job Summary:The Manufacturing Quality Manager oversees work related to product assembly, ensuring cost-effective operations and the delivery of quality products. # Supervisory Responsibilities: Recruits, interviews, hires, and trains employees for the department. Oversees the work and assignments of quality engineers. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Duties/Responsibilities: Implements audits throughout the supply chain, ensuring quality standards, safety and legal requirements, and company policies and specifications are met. Collaborates with clients, customers, and other stakeholders to identify and resolve problems with delivered products. Conducts or assists with performance and failure analysis of defective products or materials; identifies, recommends, or executes corrective actions. Provides quality engineering support for in-progress and final acceptance projects. Provides technical and administrative support and guidance to direct and indirect reports. Develops and maintains a system to track and report projects and results of quality awareness programs and initiatives. Drafts and maintains product assurance policies and procedures, ensuring specifications and requirements are met. Drafts and recommends procedures to establish or improve quality standards, standard repairs, process controls, and inspection methods. Analyzes, reviews, and approves manufacturing engineering policies, processes, documentation, and operations. Develops and implements strategies to increase quality and customization of products. Oversees data collection, analysis, and other research for quality projects. Performs other duties as assigned. Education and Experience: Bachelors degree in Engineering required; Masters degree preferred. 5+ years of experience in quality engineering required. ISO 9001 Certification Lean 6 Sigma Green belt or black belt preferred Required Skills/Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite or related software. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel to meet supply chain needs.
Created: 2026-04-04