Sr. Change Management & Enablement Strategist

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thatu2019s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youu2019ll get flexibility thatu2019s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersu2014and so do you. Sr. Change Management & Enablement Strategist About the Role: We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped, informed, and confident as new tools, systems, and processes are introduced. While grounded in change management principles, this position emphasizes practical enablement u2014 developing training, resources, adoption strategies, and support mechanisms that help employees successfully navigate change. The Sr. Change Management & Enablement Strategist partners closely with program leaders, IT stakeholders, and cross-functional teams to translate transformation initiatives into clear, actionable enablement plans that drive understanding, engagement, and sustained adoption. Key Responsibilities: Change Planning & Readiness Support u2022 Partner with initiative leads to support change planning activities for technology and process transformations. u2022 Assist in assessing change impacts on employee groups and operational teams. u2022 Contribute to the development of change and enablement plans aligned to program milestones. u2022 Support risk identification and mitigation planning related to employee adoption and readiness. u2022 Track readiness indicators and escalate gaps as needed. Enablement Strategy & Execution (Primary Focus) u2022 Design and develop enablement assets including training materials, user guides, toolkits, job aids, FAQs, SharePoint sites, and self-service resources. u2022 Partner with subject matter experts to translate technical updates into clear, actionable content. u2022 Coordinate and deliver training sessions (live, virtual, or on-demand). u2022 Develop role-based enablement approaches tailored to different employee audiences. u2022 Support the establishment of change champion or super-user networks. u2022 Create feedback loops to gather employee insights and continuously refine enablement materials. u2022 Monitor adoption metrics and adjust enablement strategies to improve engagement and utilization. Stakeholder Engagement & Communications Support u2022 Collaborate with stakeholders to understand audience needs and adoption challenges. u2022 Draft and support targeted communications that reinforce enablement efforts. u2022 Help ensure messaging aligns with program goals and is sequenced appropriately. u2022 Provide leaders with talking points and materials to support their teams through change. Adoption & Continuous Improvement u2022 Track adoption, engagement, and effectiveness metrics. u2022 Conduct post-launch reviews to assess enablement effectiveness. u2022 Recommend improvements to increase sustained adoption. u2022 Contribute to developing repeatable templates and best practices for future initiatives. Qualifications: u2022 Bacheloru2019s degree in Business, Organizational Change, Communications, HR, IT, or related field. u2022 5u20138 years of experience in change management, enablement, training, organizational development, or technology implementation support. u2022 Experience supporting technology or process transformation initiatives. u2022 Strong written and verbal communication skills. u2022 Experience developing training materials and enablement resources. u2022 Ability to work effectively in cross-functional, matrixed environments. u2022 Strong organizational and project coordination skills. Preferred Qualifications: u2022 Familiarity with change management methodologies (e.g., ADKAR, Prosci). u2022 Experience supporting digital transformation, AI enablement, or employee experience initiatives. u2022 Experience creating content in tools such as PowerPoint, SharePoint, learning platforms, or knowledge management systems. u2022 Exposure to Agile delivery environments. u2022 Basic experience measuring adoption metrics and analyzing feedback data. What Success Looks Like in This Role: u2022 Employees feel informed, prepared, and supported during change. u2022 Training and enablement materials are clear, accessible, and practical. u2022 Adoption rates meet or exceed program targets. u2022 Leaders are equipped with tools to support their teams. u2022 Enablement processes become repeatable and scalable across initiatives. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry u2014 because great organizations know their workforce is their competitive edge. Learn more at . Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email . The pay range for this position is $80,800.00 to $116,150.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKGu2019s benefits and rewards at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Created: 2026-03-06