BMC/ServiceNow Discovery Engineer

Company Federal Reserve Bank of Richmond When you join the Federal Reserveu2014the nation's central banku2014youu2019ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and weu2019re building a dynamic team for our future. Bring your passion and expertise, and weu2019ll provide the opportunities that will challenge you and propel your growthu2014along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a work environment where you can truly find balance. About the Opportunity The National IT u2013 Service Lifecycle Management department has an immediate opening for a DevOps Engineer - IT Discovery Specialist, reporting to Senior Product Manager. We are seeking a skilled Engineer specializing in BMC Helix Discovery implementation and management. This role will be responsible for deploying, configuring, and maintaining BMC Helix Discovery environments both on-premises and in government cloud environments. The ideal candidate will bridge the gap between infrastructure discovery and CMDB (Configuration Management Database) integration, ensuring accurate data flow and system reliability. On-site presence required. What You Will Do: + Install, configure, andmaintainBMC Helix Discovery in both on-premises and government cloud environments + Set up and manage credential management for comprehensive discovery across all network segments + Configure and troubleshoot device discovery processes to ensure complete infrastructure visibility + Develop and fine-tune TKU (Technology, Knowledge, and Update) patterns to enhance discovery capabilities + Design andoptimizesynchronization patterns to effectively integrate discovery data with ServiceNow CMDB + Create andmaintainscripts to extract specialized data (particularly software information) from the discovery repository + Create andmaintainapplication dependency maps and ensure theiraccuratetransmission to ServiceNow CMDB + Develop custom data transformation processes to meet specific CMDB requirements + Implement andleverageCI/CD pipeline tools like GitLab for automation and deployment + Monitor discovery health, performance metrics, and data quality + Troubleshoot discovery issues and implement solutions to ensure complete visibility + Document all discovery configurations, integrations, and custom scripts Qualifications: + Bacheloru2019s degree inComputerScience, Information Technology, or related field + 10+ yearsof experience working in DevOps, system administration, or similar IT roles + 3+ yearsof experience usingBMC Helix Discovery (formerly ADDM) implementation and management + Strong knowledge of credential management and security practices for discovery tools + Experiencecreating and customizing TKU patterns + Ability to write scripts usingTPL(Tideway Pattern Language),Python, JavaScript,orPowerShell + Knowledge of CI/CD principles and tools, particularly GitLab + Good understanding of IT infrastructure components including servers, network devices, and applications Preferred Qualifications + Knowledge of ITILbestpractices and principles + BMC Certified Professional for Discovery + Experience working with government cloud environments (AWS GovCloudorAzure Government) + Experienceconnectingdiscovery datatoServiceNow CMDB + Experience with application dependency mapping and service modeling + ServiceNow CMDB certification + Familiarity with container tools likeDocker andKubernetes Discover the Reason Why So Many People Love It Here When you join the Richmond Fed, not only will you find a challenging and purposeful career, youu2019ll also have access to a wide range of benefits and perks that support your health and wealth, including: + Great medical benefits + Pension and 401(k) with employer match + Paid time off + Tuition reimbursement + Paid volunteer leave + Onsite amenities that make working here fun Other Requirements and Considerations: + Candidates should review theBanku2019s Employee Code of Conduct (to ensure compliance withconflict of interestrules and personal investment restrictions. + If you needassistanceor an accommodation due to a disability, please () . + Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status. + The hiring range is$133,100u2013$182,000annually. + For candidateslocatednear other National IT locations,outsideofRichmond, VA, thelistedhiringand salary ranges may be adjusted based on your geographic location. + Salary offered will be based on the job responsibilities and the individualu2019s knowledge, skills, and experience as defined in the job qualifications. + Applications are reviewed on a rolling basis. + Always verify and apply to jobs onFederal Reserve System Careers (or through verified Federal Reserve Bank social media channels. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Family Group Work Shift First (United States of America) _The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences._ Always verify and apply to jobs on Federal Reserve System Careers ( ) or through verified Federal Reserve Bank social media channels. Privacy Notice (

Created: 2026-03-07