Creative Director, Online Grocery, North America Stores

We're seeking an innovative and experienced Creative Director to lead our Online Grocery creative team, driving digital-first creative solutions through automation, AI integration, and operational excellence. This role will shape the future of how we communicate with customers across Amazon's grocery ecosystem.Key job responsibilitiesLead and mentor a team of writers and designers, fostering a culture of innovation and creative excellence• Pioneer the development and implementation of GenAI and automated creative solutions to scale creative operations• Establish and optimize creative review mechanisms and workflows across Amazon NA and Whole Foods teams• Drive standardization and templatization of creative assets while maintaining brand quality• Partner with cross-functional teams to deliver cohesive creative strategies that drive business results• Identify and implement efficiency opportunities through tooling and automation• Own the end-to-end creative process, from conceptualization to execution and measurement• Lead testing and iteration of creative approaches to optimize performanceA day in the lifeOverseeing creative reviewsDeveloping creative concepts to solve business problemsLeading/coaching team membersBuilding processesFinding efficiencies through GenAi and toolingBASIC QUALIFICATIONS- Bachelor's degree in a relevant field or equivalent work experience- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- 5+ years of team management experience- Have an available online portfolioPREFERRED QUALIFICATIONS- Experience effectively communicating complex concepts through written and verbal communication- Strong people management and coaching skills to drive the continuous evolution of creative processes.- Demonstrated business acumen and customer-centricityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Created: 2026-03-09