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F&I Development Rep

MarketSource - Pittsburgh, PA

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Job Description

Dealer Account RepresentativeMarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.SummaryThe Dealer Account Representative (DAR) is responsible for ensuring that our client and/or partners are fully equipped to consistently and competitively respond to bids and requests for proposals. They will act as a subject matter expert and provide solicitation/proposal process related expertise. This is a highly networked role responsible for managing assigned customer relationships for MarketSource, with the goal of retaining and growing those customers by providing a personalized experience and promoting MarketSource philosophies. DAR’s will educate customers on the products, services, and channels provided by MarketSource clients and actively seek opportunities to grow the relationship by recommending solutions that will meet the customers’ business needs.The DAR’s role will include proactively collaborating with teams, clients, customers, and internal departments to ensure that customer expectations are met or exceeded and to proactively identify opportunities for account growth.Essential Job Functions:Act as the primary point of contact for assigned accounts for providing assistance, resolving issues, and facilitating requirements to enhance company’s position in existing and target accountsDevelop and execute a plan to grow revenue of assigned accounts while seeking new businessAnalyze opportunities, identify key personnel, and develop strong business relationshipsDevelop a territory management plan to maximize time with customersDevelop strategies, proposals, and forecastsSeek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting informationDevelop and conduct product demonstrations and presentationsPrepare quotes and customer correspondencesUtilize online resources to maintain accurate records of calls, customer files, & activity informationDiscuss activities with managerPartner with designated representatives on calls for assigned accountsPrioritize and identify more critical and less critical activities and tasks; adjusts priorities when appropriateEffectively schedule in coordination with peers, clients etc. and allocate time to complete workWork with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levelsRequired Knowledge, Skills, and Abilities:Self-starter with the ability to seek opportunities to go above and beyond job requirements to achieve stated goals and objectivesEffective communication (written and verbal) and interpersonal skills requiredAbility to engage customers in a consultative manner and effectively recommend additional products and servicesAbility to work in a high performance, fast-paced team environmentProficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skillsAbility to adapt to and work effectively within a constantly changing environmentExcellent customer service and problem-solving skills requiredAbility to function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experienceAbility to take independent action, implement innovative ideas or potential solutions without prompting; does not wait for others to take action or to request actionJob Requirements:Bachelor’s Degree or equivalent work experience in lieu of degree 1+ years of industry-specific experience MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:Medical, dental & vision401(k)/RothInsurance (Basic/Supplemental Life & AD&D)Short and long-term disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.

Created: 2026-03-09

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