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Case Manager II - Family Support

Seven Hills Foundation - Athol, MA

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Job Description

Case Manager II - Family SupportPay: $23.00/hourAt Seven Hills Family Services, we believe families are strongest when they’re supported, connected, and equipped with the right tools. We’re seeking a passionate and experienced Case Manager II - Family Support to help individuals with developmental and intellectual disabilities thrive at home, at work, and in their communities.This role focuses on strengthening families, expanding meaningful social connections, and helping individuals achieve positive and purposeful employment outcomes — all while reducing the need for residential placement.About the RoleAs a Case Manager II, you will coordinate Family Support services in partnership with families, team members, and the Department of Developmental Services (DDS). You’ll conduct home visits, develop individualized Family Support Plans, and maintain consistent communication with families to ensure services are effective, responsive, and person-centered.Your work will focus on two core outcomes:Building positive and meaningful social circlesSupporting positive and meaningful work opportunitiesBenefits for Full-time employees:Health Insurance:Offered throughBlue Cross Blue Shield, with generous company contribution.Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.Student Loan Assistance:Consolidation, counseling, & limited employer contribution!Discounted Tuition with College & University Partnerships!TuitionAssistance:Reimbursed or prepaidcollege coursework!Home Mortgage Initiative:Favorabledown payment(3-5%), reduced closing costs co-paid by Seven Hills!Work-Life Balance:Generous AccruedPaidVacation:3 weeksin your first year!VacationCash-OutOption3PaidPersonal Days11PaidHolidaysAccruedPaidSick TimeWhy Join Seven Hills Family Services?Meaningful, community-based work that directly strengthens familiesCollaborative and mission-driven environmentOpportunities for professional development and growthThe chance to make a lasting difference in the lives of individuals and their support networksIf you’re ready to advocate, coordinate, and create opportunities that empower families to remain strong and connected, we invite you to apply today.Join us in building brighter futures — one family at a time.What You’ll DoFamily Coordination & PlanningCoordinate Family Services intake procedures and complete required documentationDevelop and monitor individualized Family Support PlansConduct regular home visits and maintain ongoing contact with familiesFacilitate and manage family budgets, ensuring responsible use of fundingResource Development & AdvocacyIdentify and connect families to respite, recreational, educational, clinical, and community resourcesProvide training to families on effective resource utilization and problem-solving strategiesCreate opportunities for families to support one anotherMaintain strong relationships with schools, work programs, and social programsSkill Building & Community EngagementDevelop and lead skill-building groups focused on personal safety, boundaries, social skills, and prevocational/job developmentOversee staffing for 1:1 community supports, including timesheet management and communication with familiesUtilize community partnerships to enhance quality of life and foster lasting connectionsCollaboration & ComplianceWork collaboratively with program managers to ensure timely and effective service deliveryTrack data and communicate effectively with funding sourcesParticipate in committees or councils as assignedUphold agency standards for responsiveness, professionalism, and communicationBachelor’s degree preferred3-5 years of related experienceMinimum of three (3) years of advocacy experience supporting individuals with autism, intellectual or developmental disabilities, or similar populationsValid driver’s license (Class C or D)Strong organizational, budgeting, and communication skillsAbility to build trusting relationships with families and community partners

Created: 2026-03-09

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