Home Care Scheduling Coordinator

Urgently hiring! Must have scheduling experience!Homecare with Heart is a leading provider of home health services in Ohio. Our mission is to provide exceptional and compassionate home care services to patients who need our help the most.We are seeking a talented and passionate individual to serve as the Home Care Scheduling Coordinator plays a key role in coordinating and supporting the delivery of high-quality home care services. This position is responsible for onboarding patients, scheduling caregivers, monitoring compliance, and maintaining accurate documentation. The Home Care Scheduling Coordinator provides exceptional service to patients, caregivers, and care partners, ensuring seamless operations and contributing to a collaborative, compassionate care environment.What We Offer*:We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:Make a difference every day in the lives of those who need our help the mostCompetitive payPaid on a weekly basisMedical/dental/vision/life insurancePaid holidays/PTO/401(k) matchCareer growth opportunitiesGreat and collaborative work environmentWork-life balanceAccept and promptly onboard new patients, ensuring completion of all required documentationStaff patient cases efficiently by matching patients with qualified caregivers and availabilityEnsure compliance with regulatory and company standards, including Electronic Visit Verification and timekeeping requirementsMaintain accurate records including schedules, case notes, and missed visit reportingCommunicate proactively with patients, caregivers, families, and case managers to support satisfaction and timely service deliveryCollaborate with clinical and operational teams to address patient needs and provide coordinated careEscalate complaints, incidents, or potential disruptions in care to leadershipParticipate in on-call rotation and after-hours support as neededPerform additional duties or special projects as assignedHigh school diploma or GED requiredMinimum of 6 months experience in home care scheduling or administrative coordination preferredFamiliarity with home care practices and regulatory requirements preferredProficiency with computer systems and scheduling softwareStrong sense of urgency and accountabilityExcellent organizational and multitasking skillsCustomer-focused with strong service mindsetClear, consistent, and respectful communicationAbility to collaborate effectively and support a positive work cultureCommitment to delivering compassionate in-home careAbility to handle confidential and sensitive information appropriatelySupports a respectful, inclusive, harassment-free workplaceRotates on-call schedulePhysical RequirementsProlonged periods of sitting at a desk and working on a computerAbility to lift up to 15 pounds occasionally (e.g., files, office supplies)Ability to communicate clearly in person, over the phone, and via electronic methods*Eligibility for certain benefits may depend on employment statusHomecare with Heart is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.#HP123

Created: 2026-03-09