IT Business Analyst, Tier 1

NY HELP No Agency Empire State Development, NYS Title IT Business Analyst, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None listed Salary Range From $85000 to $90000 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 625 Broadway City Albany State NY Zip Code 12245 Duties Description Applicants MUST submit a cover letter with resume to be considered.This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.BASIC FUNCTION:Evaluate, analyze, and communicate systems requirements on a continuing basis for all IT related projects, systems and applications; monitor and document systems processes, including the delivery of regular status reports to all appropriate parties. Gather business requirements, manage project documentation including all data mapping and business flows, manage change requests. Work closely with IT project managers throughout the entire process lifecycle. WORK PERFORMED:u2022 Drive awareness and analysis of process requirements across organizational business units through evaluation of real-time data.u2022 Identify workflow that can be improved to increase efficiency and strengthen business processes.u2022 Analyze data and develop reports providing insight into business performance, trends, and opportunities helping stakeholders make informed decisions and drive continuous improvements.u2022 Coordinate with various departmental teams to improve productivity.u2022 Analyze process issues to mitigate bottlenecks and improve performance.u2022 Communicate and validate requirements with relevant stakeholders.u2022 Identify, assess, and document risk associated with proposed solutions and changes; work with stakeholders to develop mitigation strategies.u2022 Ensure all changes to existing data and applications are reviewed, approved, and tested.u2022 Assist with managing changes to project scope, schedule, and costs.u2022 Assist in analyzing and developing business requirements.u2022 Create and maintain extensive project documentation including data mapping and data dictionary. u2022 Ensure the project is managed within the guidelines set by IT policies.u2022 Assist with IT Disaster Recovery efforts, testing and documentation.u2022 Perform other related duties and / or projects as directed by IT Managementu2022 Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines. Minimum Qualifications BA in an IT related discipline with minimum of 3 yearsu2019 experience in related field; Or a 2-year degree with a minimum of 5 yearsu2019 experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Relevant experience required: Experience in an IT Business Analyst role. Strong understanding of Information Technology, Strong problem-solving skills. Ability to analyze data and develop detailed reports Knowledge required: Strong proficiency with current Project Management tool. Experience with Office 0365, Excel, and budgeting tools. Experience with Microsoft Power Platform (Power BI, Power Automate & Power Apps), and Google Workspace Enterprise is a plus. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Additional Comments Salary range as prehensive Benefits Package. Some positions may require additional credentials or a background check to verify your identity. Name Ruby Patwary u2013 Employee Relations Manager Telephone N/A Fax N/A Email Address Address Street 655 Third avenue City New York State NY Zip Code 10017 Notes on Applying External Candidates: Please attach cover letter and resume. To apply copy & paste URL in browser: Internal Candidates: Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for considerationWE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Created: 2026-03-09