Sr. QA Engineer

Job Description About the Role We are seeking a Senior QA Engineer to help ensure the quality, reliability, and performance of customer-facing and internal applications in a fast-paced travel/hospitality environment. This role will partner closely with product, engineering, and delivery teams to define test strategy, execute testing across releases, and continuously improve QA processes. The ideal candidate brings strong hands-on QA experience, deep familiarity with Jira, and working knowledge of API testing (a smaller portion of the overall workload). Day to Day u2003u2022 Own and execute end-to-end testing for web and/or mobile applications, including functional, regression, smoke, and UAT support. u2003u2022 Create and maintain clear test plans, test cases, and test execution evidence aligned to release timelines. u2003u2022 Work in Agile/Scrum teams to provide early QA input on requirements, acceptance criteria, and edge cases. u2003u2022 Log, track, and manage defects in Jira, ensuring high-quality documentation and strong follow-through through resolution. u2003u2022 Perform API validation/testing (estimated ~10% of overall effort) using tools such as Postman/Swagger or similar; validate request/response payloads and integration behaviors. u2003u2022 Collaborate with engineers and product owners to reproduce issues, validate fixes, and confirm release readiness. u2003u2022 Help improve QA efficiency through better test coverage, risk-based testing, and repeatable regression approaches. Contribute to quality standards, best practices, and continuous improvement across the SDLC. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022 7+ years of experience in Quality Assurance (manual and/or blended QA roles) with strong ownership of test execution and release readiness. u2003u2022 Jira proficiency for defect tracking, workflows, and reporting. u2003u2022 Hands-on experience with API testing (e.g., Postman, Swagger, curl, or similar) u2014 note: API work is a smaller portion (~10%). u2003u2022 Cruise / travel / hotel / hospitality industry experience u2003u2022 Strong understanding of QA fundamentals: test design, defect lifecycle, SDLC/STLC, and Agile testing practices. Excellent communication skills and ability to partner cross-functionally. Plusses u2003u2022 Experience testing eCommerce, booking engines, reservations, loyalty, payments, check-in/boarding, or guest service platforms. u2003u2022 Exposure to test automation (any framework/tool) and ability to collaborate with automation engineers (if applicable). u2003u2022 Basic SQL for validation, data checks, or troubleshooting. Experience with CI/CD pipelines and release processes.

Created: 2026-03-09