Desktop Systems Admin *HIRING ASAP* (5:30 AM - 2:30 PM ...
TEKsystems - Chatham, NJ
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Description Fintech organization is seeking a Desktop Support II Technician to provide frontline and intermediate-level technical support across the companyu2019s IT environment. This hybrid role bridges traditional Level 1 dutiesu2014such as endu2011user support and troubleshootingu2014with select Level 2 responsibilities involving systems administration, networking, and security. The ideal candidate has strong foundational IT skills, can independently resolve moderately complex issues, and understands when to escalate advanced problems to senior staff. Endu2011User & Device Support - Provide daily technical assistance for desktops, laptops, peripherals, and approved software applications. - Diagnose and resolve issues that exceed standard Level 1 troubleshooting, including OSu2011level errors, profile issues, thirdu2011party application problems, and endpoint performance issues. - Install, configure, and update hardware, software, and peripherals. Systems Administration (Entry Level) - Perform routine tasks in Active Directory such as account provisioning, password resets, and basic permission changes. - Assist with group membership updates and directory maintenance. - Manage M365 components including user mailboxes, shared mailboxes, and distribution lists. - Assist with serveru2011related activities such as reviewing logs, investigating basic alerts, and validating backup status. Networking Support - Troubleshoot intermediate network issues including DNS/DHCP conflicts, VLAN connectivity problems, and wireless authentication failures. - Monitor network performance and identify abnormal behavior for escalation. Security & Compliance - Maintain and support endpoint security tools, including triaging alerts and performing threat remediation in accordance with documented procedures. - Review firewall logs to identify potential issues and escalate unusual activity to senior technicians. Maintenance & Monitoring - Monitor system health dashboards, backup statuses, patch compliance, and performance alerts. - Perform routine patching, software deployments, and update rollouts in accordance with change control processes. Documentation & Collaboration - Document support actions, troubleshooting steps, and system changes in the companyu2019s ticketing and knowledge management systems. - Collaborate with senior IT staff, MSPs, and vendors on escalated incidents and projectu2011based tasks. - Contribute to developing and improving support processes and knowledge base documentation. Skills end user support, windows, O365, troubleshooting, active directory, powershell, firewall management, Information Security Fundamentals, Tailscale VPN, Virtualization, Top Skills Details end user support,windows,O365,troubleshooting,active directory,powershell Additional Skills & Qualifications Associateu2019s or Bacheloru2019s degree in IT, Computer Science, or equivalent handsu2011on experience (1u20132+ years in technical support). - Strong understanding of Windows OS, Windows Server fundamentals, networking concepts, backup processes, and system monitoring. - Strong troubleshooting, analytical, and communication skills. - Ability to work independently on moderately complex problems and escalate when appropriate. Preferred - Experience with scripting or automation tools (PowerShell, Python). - Knowledge of endpoint security tools (e.g., CrowdStrike). - Familiarity with firewalls (SonicWall, Palo Alto) and experience reviewing firewall logs. - Experience with virtualization platforms (VMware, Hyperu2011V). - Understanding of zerou2011trust networking tools (e.g., Tailscale). - Experience using a ticketing system and prioritizing tasks based on urgency and impact. - Experience with collaboration tools such as SharePoint, Slack, Teams, and Zoom. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Chatham, NJ. Pay and Benefits The pay range for this position is $22.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chatham,NJ. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Created: 2026-03-09