Loyalty Program Specialist

Loyalty Program Specialist Weu2019re looking for a highly organized, detailu2011oriented contractor to support the dayu2011tou2011day operations of the loyalty program. Youu2019ll play a handsu2011on role in maintaining program continuity, ensuring member benefits function as expected, resolving operational issues with crossu2011functional partners, and supporting active projects already in motion. While this role does not own longu2011term loyalty strategy, it is essential to delivering reliable, seamless member experiences every day. If you enjoy operational excellence, problemu2011solving, and working across teams to make complex programs run smoothlyu2014this role is for you. What Youu2019ll SupportLoyalty Operations & Program Maintenance + Monitor Greater Rewards program operations to ensure benefits, rewards, and member touchpoints function reliably across digital, retail, and customer care channels + Track and support execution of alwaysu2011on loyalty benefits (e.g., point accrual, free shipping eligibility, reward availability) + Support weekly membership reporting and assist with issue identification and triage in partnership with internal teams Technical & Process Support + Coordinate with CDT, Product, Analytics, and Engineering partners to troubleshoot operational issues and validate program fixes + Assist with small updates to program rules, terms, and messaging (e.g., CRC updates) + Maintain clear documentation of processes, workflows, and ongoing projects to ensure a smooth transition when the fullu2011time manager returns Employee Store & Customer Care Alignment + Partner with Store Operations and Customer Care (CRC) teams to share updates on loyalty benefits, known issues, and program changes + Maintain upu2011tou2011date operational guidance to help employees deliver accurate, confident member support Crossu2011Functional Coordination + Collaborate with Merchandising, Finance, Legal, CDT, Retail, Marketing, and other teams to support seamless loyalty execution + Review loyalty touchpoints (email, onsite experiences, CRC scripts, store collateral) for accuracy during campaigns and seasonal updates Top Skills + Digital marketing + Strong organizational skills + Exceptional attention to detail + Clear, confident communication + Loyalty or membership program experience Additional Skills & Experience (Nice to Have) + Experience supporting digital marketing initiatives + Familiarity with loyalty or rewards programs + Experience working in Jira, Workday, and Power BI Key Qualifications + 3u20135+ years of experience in loyalty, CRM, digital marketing, eu2011commerce operations, or a related field + Proven ability to manage multiple priorities in a fastu2011paced environment + Strong crossu2011functional collaboration skills + Comfort working with product, technology, analytics, creative, retail ops, customer care, finance, and legal partners + Excellent documentation and communication skills + Proactive problemu2011solver with a serviceu2011oriented mindset Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits The pay range for this position is $45.00 - $49.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Portland,OR. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-09