Channel Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a Channel Sales Rep The Channel Management Sales Representative supports Xylemu2019s Aquatics and Disinfection Solutions sales organization by assisting in the development, maintenance, and optimization of relationships with channel partners, distributors, and dealers within the water industry. This role helps promote and support products and services used in aquatics, pools, and disinfection applications. Responsibilities include assisting with partner onboarding, conducting market and channel research, maintaining accurate sales and partner records, and collaborating with senior sales and channel managers. The Channel Sales Representative works closely with internal teams to help ensure channel sales objectives are met and partner needs are supported efficiently. Responsibilities: Customer Service: u2022 Answering customer inquiries and providing product information u2022 Assisting with product selection and recommending alternative options u2022 Resolving customer complaints and issues in a timely manner u2022 Maintaining positive relationships with customers to ensure satisfaction and retention Sales Support: u2022 Assisting sales team with administrative tasks and follow-ups u2022 Creating and maintaining customer accounts in the system u2022 Managing customer orders and ensuring timely delivery u2022 Providing support for sales promotions and special offers Data Entry: u2022 Accurately entering customer and order information into the system u2022 Updating and maintaining customer and product databases u2022 Ensuring data integrity and consistency in all entries u2022 Generating reports and analyzing data for sales and inventory purposes Order Processing: u2022 Processing customer orders and verifying accuracy of information u2022 Coordinating with warehouse and shipping departments to fulfill orders u2022 Tracking and monitoring order status to ensure timely delivery u2022 Resolving any issues or delays related to order processing Inventory Management: u2022 Maintaining accurate inventory records and tracking stock levels u2022 Monitoring and reporting on inventory levels to sales and management teams u2022 Assisting with inventory counts and audits u2022 Identifying and addressing any discrepancies or issues with inventory levels Reporting and Documentation: u2022 Compiling and analyzing sales data to generate reports for management u2022 Maintaining accurate records of customer interactions and transactions u2022 Documenting any changes or updates to customer accounts or orders u2022 Providing regular updates and communication to sales and management teams Communication and Coordination: u2022 Collaborating with various departments, such as sales, marketing, and logistics u2022 Communicating any issues or concerns with orders or inventory to relevant teams u2022 Coordinating with external vendors and suppliers for product availability and delivery u2022 Responding to and resolving any customer or internal inquiries in a timely manner. High Impact Behaviors: u2022 Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. u2022 Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. u2022 Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Qualifications: u2022 Bacheloru2019s degree in Business, Marketing or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. u2022 Basic understanding of sales principles and practices. u2022 Strong analytical and problem-solving skills. u2022 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). u2022 Excellent written and verbal communication skills. u2022 Ability to work collaboratively in a team environment. Salary: The estimated salary range for this position is $80,000 to $100,000 plus sales incentives. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. #LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology #XylemCareers #GlobalImpact #WaterInnovation

Created: 2026-03-09