Area General Manager-San Francisco

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About the Role: As a AGM, you are responsible for providing leadership, management, and development of an agreed portfolio of CBRE accounts, ensuring financial and operational commitments are met and exceeded, while continually developing the customer base. This includes service delivery, P&L oversight, QHSE, regulatory compliance, people and talent management, operations management, and business development. What Youu2019ll Do: u2022 Provide leadership, coaching and guidance to a defined portfolio of accounts, to ensure that contractual commitments are met and exceeded. u2022 Identify and execute opportunities for the strategic development of the portfolio, to deliver increased revenue and profitability, ensure additional services and projects are added, and contracts are renewed. u2022 Ensure optimum staffing structures operate across accounts, balancing cost reduction with the delivery of service excellence and employee satisfaction. u2022 Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments, and ensure all required elements of the GWS Local Target Operating Model are in place. u2022 Attend account sites within the portfolio regularly and deputize for the Account Leader when necessary. u2022 Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key clients at various levels , including formal monthly, quarterly and annual reviews. u2022 Support the sales process through solution development, participation in presentations and consultation meetings, and hosting visits as necessary. u2022 Act as a Transition Leader on the mobilization of new accounts as they arise, ensuring a smooth Sales to Operations handover is delivered. u2022 Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the companyu2019s RISE values. u2022 Support effective business communication internally and externally, with clients, CBRE team members, supplier partners, tenants, landlords, and all other business stakeholders. u2022 Support People Engagement and account DE&I objectives; promote and maintain CBRE culture throughout account. u2022 Other duties may be assigned. People: u2022 Foster a learning environment, with appropriate training and development planning across all accounts. u2022 Ensure training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential. Take direct responsibility for the appointment and integration of new account leaders. u2022 Provide leadership, guidance, coaching and direct support, where required, to deliver service excellence and high levels of employee engagement and ensure effective performance management is in place. u2022 Ensure effective succession planning is completed across accounts and specifically for the account leader level. Finance/Commercial: u2022 Full responsibility for Profit & Loss including development of account financial plans for revenue and profit delivery, management of WIP, debt, cost control, and growth, ensuring that targets are met or exceeded for accounts in assigned portfolio. u2022 Ensure business policies and processes are effectively communicated and implemented across accounts. u2022 Drive effective commercial and financial governance with through accurate reporting, and appropriate checks and balances. u2022 Review purchase orders to ensure financial, contractual, and commercial accuracies. u2022 Support account leaders with supply chain management, including supplier performance reviews, supplier negotiations and re-bidding, and the identification of additional scope opportunities. u2022 Lead sustainable growth of current portfolio u2013 maximizing extra works and project opportunities on existing accounts. QHSE: u2022 Ensure the provision of a healthy and safe working environment across the portfolio. u2022 Maintain both client and CBRE health and safety policy and process, ensuring this is effectively implemented across all service lines, self-perform and vendor delivered. Supervisory Responsibilities u2022 Provides formal supervision to individual employees within single functional or operational area. u2022 Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. u2022 Effectively recommends same for direct reports to next level management for review and approval. u2022 Plans and monitors appropriate staffing levels and utilization of labor, including overtime. u2022 Prepares and delivers performance appraisal for staff. u2022 Mentors and coaches team members to further develop competencies. u2022 Leads by example and models behaviors that are consistent with the company's value. This is not a comprehensive list of job requirements, additional tasks may be included. What Youu2019ll Need: u2022 Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. u2022 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. u2022 Bachelor's degree required. u2022 8 years+ relevant work experience and/or training, including people management experience. u2022 Advanced proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook . u2022 Ability to comprehend, analyze, and interpret complex business documents and respond effectively to sensitive issues. u2022 Excellent written and verbal communication skills, including the ability to effectively present information. u2022 Strong organizational and analytical skills. u2022 Ability to solve advanced problems and deal with a variety of options in complex situations. u2022 Advanced analytical and quantitative skills. u2022 Advanced knowledge of financial terms and principles and the ability to calculate intermediate figures such as percentages, discounts, and commissions and conducts advanced financial analysis. u2022 Must be flexible to work outside core office hours from time to time to meet tight deadlines as set by customers. u2022 This role will require travel on occasions, to other work locations for team meetings, site visits or to attend conferences and events. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values u2014 respect, integrity, service and excellence u2014 and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values u2022 CBRE carefully considers multiple factors to determine compensation, including a candidateu2019s education, training, and experience. The minimum salary for the Area General Manager position is $140,500 annually and the maximum salary for the Area General Manager position is $200,00 annually. The compensation that is offered to a successful candidate will depend on the candidateu2019s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBREu2019s applicable benefit program. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our companyu2019s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Created: 2026-03-09