Specialty Pharmacy Liaison

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803 Job Description: Schedule: M-F, 8A-8P with possibility for some weekends (Flexible); 40 hours/week Location: 601 E ROLLINS ST ORLANDO, FL 32803 Responsible for improving patient outcomes by assisting with processing, filling, and delivery of medications. This position leads and manages referrals, verifies patient demographics and medication coverage, and initiates prior authorization requests. This role facilitates patient assistance, appeals, peer reviews, and co-pay assistance, ensuring communication with specialty patients and referral sources. Other expectations include developing content and presenting clinical services to provider offices, providing metrics related to prior authorization and patient funding success rates. + Monitors patient medication adherence and provides interventions as needed. + Maintains accurate and up-to-date patient records and documentation. + Participates in quality improvement initiatives to enhance pharmacy services. + Other duties as assigned. + Dispenses medications accurately and efficiently to patients. Reviews and verifies prescriptions for accuracy and completeness. Manages inventory to ensure adequate stock levels and compliance with regulations. Utilizes patient assistance programs to provide financial aid to eligible patients. Knowledge, Skills, and Abilities: u2022 Proficiency with prescription-filling software and other computer skills [Required] u2022 Proficient in processing third party claims and secondary billing [Required] u2022 Knowledge of part B a part D Medicare billing [Required] u2022 Knowledgeable in most major prescription insurance carrier reimbursement guidelines and eligibility for coverage by third-party payers [Required] u2022 Knowledge of medical terminology and vast understanding of mathematical principles to perform pharmaceutical calculations [Required] Education: u2022 Associate [Required] Work Experience: u2022 5+ years working in a retail pharmacy or equivalent environment [Preferred] u2022 Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management or other healthcare related entity [Preferred] u2022 Prior experience facilitating prior authorizations, patient assistance and co-pay assistance [Preferred] u2022 Prior experience processing and filling prescriptions for specialty patients [Preferred] Additional Information: u2022 An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: u2022 Associate's degree OR u2022 High School Grad and 5+ years of experience Licenses and Certifications: u2022u200bRegistered Pharmacy Technician (RPhT)[Required] u2022 Certified Pharmacy Technician (CPhT) [Required] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $20.38 - $32.60 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Pharmacy Organization: AdventHealth Orlando Support Schedule: Full time Shift: Day-Weekend Req ID: 151326814

Created: 2026-03-09