CRM Administrator

Description We are seeking a detailu2011oriented and solutionsu2011driven CRM Administrator to manage, optimize, and support our organizationu2019s customer relationship management platform. This role is ideal for someone with any CRM experience who enjoys improving workflows, driving data accuracy, supporting users, and ensuring the CRM operates smoothly across Sales, Marketing, and Operations. What Youu2019ll Do + Administer, configure, and maintain the company CRM (HubSpot, Salesforce, Dynamics, Zoho, or similar). + Manage user accounts, permissions, profiles, roles, and security settings. + Build, update, and optimize dashboards, reports, workflows, automations, and fields. + Maintain data integrity through regular audits, cleanup, deduplication, and quality controls. + Partner with Sales, Marketing, Customer Success, and Leadership to understand CRM needs and implement improvements. + Create and maintain documentation: processes, naming conventions, best practices, and change logs. + Support system integrations, API connections, thirdu2011party tools, and new feature rollouts. + Provide training, technical support, and troubleshooting for CRM users. + Assist with CRM roadmap initiatives, upgrades, and enhancements. + Track system performance and recommend improvements aligned to business goals. Requirements What Weu2019re Looking For + 2u20135+ years of handsu2011on CRM administration (any platform welcome: HubSpot, Salesforce, Dynamics, Zoho, Copper, SugarCRM, etc.). + Experience with workflow automation, custom objects/fields, reporting, pipelines, and data governance. + Strong analytical and problemu2011solving skills with an ability to translate business needs into CRM solutions. + Familiarity with integrations, middleware, APIs, and connectors (Zapier, Workato, Make, etc.) is a plus. + Excellent communication skills and a useru2011friendly approach to training and support. + Highly organized with strong attention to detail and a continuous improvement mindset. Nice to Have + Experience supporting Sales/Marketing/Customer Success teams. + Exposure to lead routing, lifecycle stages, campaign attribution, or sales operations. + CRM certifications (HubSpot, Salesforce Admin, Dynamics Power Platform, etc.). + Basic understanding of SQL, Excel, or data modeling. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-09