ConvergeHEALTH - Expert Services Consultant-...

As an Expert Services Consultant for MyRateFinder, you will play a hands-on role delivering and activating this solution within healthcare organizations. MyRateFinder is a differentiated analytics solution built on healthcare price transparency data - helping health plans and providers understand their market position, develop pricing strategies, and navigate an increasingly complex pricing transparency landscape. In this role, you will work at the intersection of analytics, data and product operations, and client delivery - turning complex rate and market data into pricing decisions, payer contract strategies, and competitive intelligence that drive real operational impact. You'll lead delivery activities and work directly with clients; you'll also partner with Deloitte Consulting engagement teams where MyRateFinder is embedded as a core enabler within broader consulting initiatives; and you'll collaborate with product management and engineering teams to enhance MyRateFinder's capabilities based on what you see in the field. This position is well suited for practitioners who enjoy hands-on analytical work, close collaboration with clients and colleagues, and translating data into action - specifically, helping healthcare organizations make confident decisions about pricing, market positioning, and payer dynamics - as you deepen healthcare operations and margin improvement domain expertise within a rapidly evolving analytics and AI-enabled product ecosystem serving a growing roster of health plan and provider clients. Recruiting for this role ends on 06/02/2026. Work you'll do As an Expert Services Consultant on Converge for Healthcare's Expert Services team, you will be responsible for: + Client facilitation & engagement. From kickoff and planning through data preparation, ongoing analytics and operationalization of MyRateFinder tool, work across subscription-based delivery and project-embedded Consulting engagements, serving as a trusted partner to clients and Deloitte teams to align priorities and maintain momentum. + Data operation & delivery management. Manage end-to-end delivery from data ingestion through analytics-layer build, data sufficiency/quality validation, and dashboard development and UAT; oversee data operations and coordinate with offshore resources to triage data anomalies, improve data quality, streamline workflows, and improve data operation efficiency. + Data validation, profiling & analysis. Collaborate with client teams to validate data completeness, quality, and accuracy; triage issues; and ensure analytical outputs are reliable, well understood, and decision-ready. + Client enablement, training & customer success. Deliver client training across go-live and subsequent releases, guide onboarding of new users, and build relationships with end users to drive sustained adoption, value realization, and long-term customer success. + Insight development & operational guidance. Apply healthcare reimbursement and rate negotiation domain knowledge (e.g., revenue cycle, payer provider contracting) to help stakeholders interpret analytics results and translate insights into actionable opportunities. + Product collaboration & solution evolution. Contribute as a subject matter resource on MyRateFinder, partnering with delivery teams to provide product and engineering with voice-of-the-customer feedback, inform enhancements, define product enhancement requirement, and shape emerging GenAI- and agentic-based add-ons based on real delivery experience. Astrongsuccessful candidate willpossessthese skills: + Demonstrated exposure and understanding of healthcare claims and rate data analytics, contracting and reimbursement models (e.g., FFS for inpatient, outpatient, professional services; relevant coding systems - MS-DRG, CPT/HCPCS) between payer and providers-through health plan or provider-side analytics, consulting, technology-enabled delivery experience. + Strong analytical capability, including the ability to understand, profile, validate, and work with large and complex datasets, and strong problem-solving skills with the ability to identify key issues, analyze patterns in data and clearly communicate findings and implications to a range of stakeholders + Excellent ability to distill insights into a clear

Created: 2026-03-09