Member Services Associate

Overview Position: Member Services Associate Location/Dept.: Ray & Joan Kroc Corps Community Center, Philadelphia PA Availability: Immediate Schedule: PT (up to 19 hours weekly)and FT(up to 40 hours weekly) Must be willing and able to work weekends and evenings as will be required to support the ongoing operations of the Kroc Center. Reporting Relationship: Welcome Center Supervisor Salary Grade: $ 17.00 per hour; 74 Non-Exempt Responsibilities The Member Services Associate will provide the highest level of customer service to prospects, center members and guests related to facility and membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention. Qualifications Requirements: Bachelor of Science or equivalent in Sales and Marketing or related field preferred, with previous a minimum of 3 yearsu2019 experience in the sales field. Excellent sales, marketing, research and tracking skills required. Strong customer service and interpersonal communication skills required. The ability to be flexible and accommodating as it relates to scheduling appointments for prospects and the members. Must be able to read write and communicate in English; proficiency in oral and written communication skills. Must have the ability to work and relate well with people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an appreciation for and be able to embrace the Mission of The Salvation Army. Apply Online at: Member Services Associate in Philadelphia, Pennsylvania Careers at Philadelphia - Kroc ( The Salvation Army Kroc Center Human Resources Department 4200 Wissahickon Ave, Philadelphia, PA, 19129 No phone calls please. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status. The Salvation Armyu2019s Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Released by the Kroc Center Human Resources Department 3/6/2026 Requisition # 2567 Job LocationsUS-PA-Philadelphia Job ID 2026-15039 Category Customer Service Compensation Min USD $16.38/Hr. Type Regular Full-Time

Created: 2026-03-09