Operations Manager

The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience.u00a0 Established in 2014, we have 16 locationsu00a0across the Eastern United States. u00a0We are looking for a Manageru00a0to help us grow our Providence locationu00a0and create an excellent experience for our customers.u00a0 The manager is responsible for the general oversight of employees, administrative duties for their location and ensuring the player's optimal experience. Job duties include but are not limited to the following: + Interviewing and selecting staff members who will best contribute to the location + Supervising day-to-day operationsu00a0 + Running escape rooms, resetting, and communicating with guests + Creating schedules for location employees + Scheduling and responding to participants, inquiries, corporations, and group events through a variety of mediums + Drafting weekly reports as they pertain to marketing, inventory, revenue, and payroll + Supervising and participating in location marketing activities, including association meetings, face-to-face meetings with prospective groups, mailings, etc + Managing physical aspects of the location as they relate to aesthetics and maintaining an overall professional environment + Working with our workshop team to fix props when they break + Communicating with all forms of media including social media and press Theu00a0most important qualificationsu00a0we are looking for are: + reliability + someone with a flexible evening,u00a0weekend, and holiday schedule.u00a0 + problem solver + team player We adhere to all EEOC hiring guidelines + $21/hr Powered by JazzHR

Created: 2026-03-09