Operations Supervisor - Warehouse - 2nd Shift

Responsibilities : People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that performance standards are communicated that are specific and measurable • Interview hourly associates and provide recommendations for hire • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates • Motivate and engage associates by focusing on team accomplishments and recognition Operations • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control • Conduct team meetings • Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution • Complete all necessary records and reports in a timely and accurate fashion Finance • Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc. • Understand the relationship between decision-making and profitability • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety • Ensure day-to-day management and associate activities are in alignment with the location safety strategy • Provide associates with communication, training, feedback, and direction to ensure safe performance • Ensure compliance with all applicable regulatory agencies and company policies and procedures • Conduct safety observations Growth/Customer Experience • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily • Ensure the customer knows that we are committed to helping them meet their objectives • Determine areas that could benefit from Continuous Improvement efforts Fleet/Assets • Properly plan work assignments to ensure effective use of warehouse equipment • Work with hourly associates to ensure they understand safe and efficient operation of equipment • Work with vendors to ensure equipment is maintained • Other projects and tasks as assigned by the manager

Created: 2026-03-10