Account Supervisor, Shopper Marketing Agency

DESCRIPTION The incumbent(s) in this position should exhibit the following ACOSTA values: u00b7 People Minded u2013 Must show dignity and respect to all people u00b7 Integrity u2013 Must exemplify the highest degree of ethical behavior u00b7 Results Oriented u2013 Must show passion, pride and commitment to succeed u00b7 Trust u2013 Must be honest, sincere and confident u00b7 Teamwork u2013 Must build trusting relationships u00b7 Innovation u2013 Must progress through a combination of creativity, common sense and vision u00b7 Balance u2013 Must maintain an optimistic attitude and keep perspective on what is important in life Some Essential Functions of this Position: 1. Account Services: Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings Serve as primary client contact at the appropriate management level Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities Expand client relationships to gain incremental revenue Share best practices with others to maximize business potential Understand clientu2019s objectives, strategies and tactics and be the client advocate with the agency team Ensure that we are meeting or exceeding all client contract obligations 2. Program Planning and Development Lead or support the strategic planning process Participate in brainstorm meetings Utilize Agency planning documents, such as job brief Drive recommended program solutions that meet clientsu2019 sales/marketing goals and brand standards Determine necessary research to support or validate marketing plans Investigate and recommend most effective execution strategies and tactics 3. Creative Execution/Production Manage creative process Lead presentation of creative concepts to client Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives Ensure team follows Agency process and procedures 4. Program Implementation Oversee the implementation and management of all marketing tactics and retail initiatives Oversee the management of budgets and timelines Oversee the management and communication between the agency team, retail field team and client team 5. Financial Responsibilities Support Director/VP to ensure that agency meets all contracted obligations Ensure profitability by ensuring that estimates and invoices are appropriately charged Oversee clientsu2019 overall Account Receivables Help Director/VP manage overall profitability of accounts 6. Other Be willing, able, readily available to work outside of u201cnormal hoursu201d Be a team player to your specific account team(s) Work on special projects as directed by leadership Communicate upward to ensure that management is informed Oversee Account Executive and Account Coordinator roles as assigned to your team. RESPONSIBILITIES Client Relationship Management + Serve as the primary point of contact for assigned clients. + Build and maintain strong, long-term client relationships. + Lead regular client meetings and provide strategic counsel. + Identify opportunities to grow accounts and enhance client satisfaction. Shopper Marketing Strategy & Execution + Manage end-to-end execution of shopper marketing campaigns. + Develop creative briefs and collaborate with creative and strategy teams. + Ensure all marketing initiatives align with client objectives and brand strategy. + Partner with retail field teams to develop in-store and digital marketing concepts. Project & Budget Management + Oversee project timelines, deliverables, and budgets. + Prepare monthly billing estimates and monitor profitability. + Track changes in project scope and adjust plans accordingly. Team Collaboration & Leadershio + Mentor junior team members and support their development. + Participate in brainstorming sessions and creative presentations. + Ensure adherence to agency processes and quality standards. QUALIFICATIONS Experience Requirement: + Bacheloru2019s degree in advertising, marketing, or related field. + Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred. + Prior experience working with Walmart and/or Sam's Club. + Research/analysis experience a plus. Knowledge, Skill and Ability Requirements: 1. Familiarity with market research techniques, including syndicated data 2. Proven leadership, organization, and communications skills. 3. Team player with a positive attitude. 4. Self-starter with strong analytical problem-solving ability. 5. Ability to effectively develop and communicate ideas, both oral and written. 6. Ability to handle multiple projects. 7. Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint #DiscoverYourPath ABOUT US Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agenciesu2014Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. Thatu2019s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitionsu2014whether youu2019re looking for part-time flexibility or full-time career advancement. Ready for a career path thatu2019s as unique as you? Discover your path at Acosta Group Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include

Created: 2026-03-10