Technical Training Specialist

This job was posted by : For more information, please see: **Summit Utilities** **Join our Growing Team and see why Summit Utilities, Inc. was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 Americas Best Small Employers.** Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do. **We have an exciting opportunity for a Technical Training Specialist based in Maumelle or Fort Smith, AR.** **POSITION SUMMARY** The **Technical Training Specialist** will author and deliver in-depth training on Summits applications and systems. Will plan, design, develop, implement, and direct technical training and development programs which address the need to improve and/or enhance individual performance with a focus on quality and safety. **PRIMARY DUTIES AND RESPONSIBILITIES** Facilitate or support the delivery of technical training programs to ensure employees' skills are current.Participate in the design, development, and implementation of training programs of a broad organizational scope.Develop effective and professional training materials for both classroom and online learning in accordance with company procedures, including but not limited to, training materials, regulatory guidelines and industry best practices, including training handbooks, job aids, models, multimedia visual aids, computer- and web-based tutorials, standard operating procedures, presentations, manuals, guides, job performance measures, quick-reference sheetsDeliver training in the classroom, on-the-job, and via virtual (MS Teams), and analyze which method meets the needs of a multi-generational workforce with various levels of experience and expertise.Conduct computer training needs assessments by collecting information pertaining to work procedures, workflows, and reports.Conduct training classes by presenting job-specific, company-specific, and generic software applications.Facilitate or participate in effective training delivery, including analysis, implementation, testing and documentation to ensure employees skills are current with technologies, city codes, state statutes, administrative rules, manufacturers procedures, and company procedures.Partner with Managers and Supervisors to design and facilitate function specific training to close skill gaps.Provide strategic consulting in all aspects related to training and/or technical training for organization-wide initiatives and projects.Provide strategic consulting in all aspects related to training and/or technical training to ensure that Operator Qualification training meets or exceeds necessary regulatory and company requirements.Analyze applicable safety and regulatory policies and procedures and recommend changes to the training to ensure that these matters are included in the instructional system design process.Support and participate in continuous improvement initiatives, as applicable, including identifying and communicating areas for curriculum development/enhancement opportunities.Provide follow-up support for all trainees, including periodic written updates and other forms of opportunity for trainees t ![]( Equal employment opp ortunity, including veterans and individuals with disabilities. PI282900970

Created: 2026-03-11