Benefit Administration Specialist
Kelly Services - North Charleston, SC
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Job Title: Benefits Administration Specialist Summary of Responsibilities: + Conduct regular audits of benefits data across Employeru2019s Benefits, HRIS, and Payroll administration platforms, as well as vendor/carrier systems. + Ensure timely distribution of required employee notices. + Assist with regulatory reporting for healthcare and retirement plans. + Develop and maintain process instructions to ensure long-term data integrity and accurate reporting. + Identify and recommend opportunities for operational improvements; collaborate with HR to implement enhancements. + Collaborate with HR team and external vendors for report generation and issue resolution. + Audit and review reports to identify discrepancies and ensure accurate data transfers with vendors. + Document necessary corrections to maintain regulatory compliance. + Provide support for employee and system inquiries regarding benefits and coverage changes. + Verify monthly premium statements for all group insurance policies. + Review dependent and life event documentation to confirm eligibility. + Support the implementation of new benefits administration platforms. + Organize and facilitate events to educate employees on company benefits programs. + Coordinate local wellness initiatives and events. + Assist with Open Enrollment activities, including scheduling communications, updating materials, testing platform functionality, and supporting employees throughout the process. + Conduct benefits orientations and explain the enrollment process, as needed. + Coordinate leave requests in partnership with third-party administrators, employees, and HR; support transition to third-party leave vendors. + Perform additional duties and assignments as required. Candidate Profile Professional Experience & Specific Skills _Mandatory Requirements:_ + 2u20135 years of experience in benefits administration or HR compliance within the U.S. + Working knowledge of U.S. benefit plans: medical, dental, vision, disability, life insurance; 401(k), HSA, FSA. + Proficient in Microsoft Office Suite, with advanced Excel skills. + Experience with PeopleSoft, SuccessFactors, or comparable HRIS systems. + Strong analytical abilities and attention to detail; demonstrated history of process improvement. + Ability to handle confidential information and deliver exceptional customer service. + Excellent organizational, communication, and interpersonal skills. + Proven ability to work both independently and collaboratively; effectively prioritize workload. _Strongly Preferred:_ + 5+ years of relevant experience in U.S. benefits administration or HR compliance. + Knowledge of U.S. benefits compliance requirements: ACA, ERISA, COBRA, 401(k) reporting, required notices. + Experience with data analytics, process automation, and AI in benefits administration. + Experience implementing new benefits administration platforms. Education & Training + High School Diploma or equivalent required. + Additional education or specialized training in HR or benefits administration preferred. Language Skills + Fluent in English (spoken and written). Physical Requirements + Regular use of hands and visual acuity for computer-related work. + Frequent reaching, prolonged sitting and standing. + Occasional bending, stooping, kneeling, or crouching. + Ability to speak and hear clearly. + Ability to lift and move objects up to 10 pounds. + Flexible working hours to support a 24/7 environment may be required. Location: North Charleston, South Carolina Salary $28-$40 range As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isnu2019t always easy. Kelly u00ae Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobsu2014so you could say weu2019re pretty good at it About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Created: 2026-03-11