Senior Manager, Business Systems

Our Mission As the worldu2019s number 1 job site, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (Comscore, Total Visits, March 2025) Day to Day This is a fantastic opportunity to steer and innovate within Indeedu2019s SaaS landscape, creating solutions that empower teams, elevate the user experience, and remove obstacles impacting productivity. Join us to make a lasting impact on the way we work and collaborate You will lead an Agile Team by planning and tracking team progress from intake through the product and feature lifecycle. Your role will be to ensure continuous improvements in user experience and data availability by making experiences across systems easier through UX and integrations at the data and user tiers. You will coach team members to deliver Change Management and Customer Enablement. Leveraging Generative AI to deliver value across Indeed, as well as enabling the team through reporting and Data Tools, will be key deliverables of this role. You will partner closely with Security to implement security standards, particularly in identity management, vulnerability remediation, and data governance. You will develop exceptional Vendor Relationships to ensure Indeed is achieving the expected value, including comparing functionality across systems and conducting market analysis, particularly with AI features to determine the best fit for Indeed. Responsibilities As a Senior Manager, Business Applications for IT, you will ensure the successful running of reliable and valuable SaaS technology systems with measurable improvements to remove productivity obstacles and fuel growth across the company. Youu2019ll run a talented team, setting the strategic direction and roadmap for the SaaS tools, ensuring they meet business needs while driving continuous improvement and innovation. What Youu2019ll Do: + Manage a High-Performance Team: Manage a team to become High-Performance focused on delivering highly valuable SaaS solutions by fostering a growth-focused team culture, mentoring future technical leaders, and effectively managing performance with frequent feedback. Coach each team member to develop cross-organizational collaboration, technical, and user-focused skills, and to deepen their ability to deliver value across Indeed. + Drive Initiatives: Drive impactful Initiatives and Key Results that drive improvements across Indeed at a large scale, and Projects to address specific business needs. You will lead a matrixed project team to drive alignment between technical, long-term strategic, and business goals and deliver measurable business value. + Shape SaaS Strategy & Solutions: Define and execute the SaaS roadmap, optimizing the system's measured business value delivery and improving how SaaS tools are experienced by users through administration, monitoring, and a deep understanding of user needs. Partner with vendors to ensure tools provide maximum value and align with evolving business needs + Collaborate Across Functions: Be a trusted advisor by building excellent relationships with customers, advocating for team initiatives, and aligning with other IT and business teams to craft solutions that drive positive change. Understand user needs to optimize tool functionality and efficiency through frequent Ride-Alongs, User Interviews, and other UX research techniques. + Drive Technical Excellence: Deliver impactful architectural projects, including tool replacements, system upgrades, and feature launches. Establish best practices, create user guidelines, and set standards that ensure the scalability, security, and quality of our SaaS solutions Skills/Competencies + Requires a minimum of 12 years of related experience with a Bacheloru2019s degree; or 8 years and a Masteru2019s degree; or a PhD with 5 years of experience; equivalent experience may substitute for degree requirements. + Proven ability to head cross-functional and cross-organizational teams, manage complex projects, and adapt to new challenges + Proven communicator and collaborator, with a passion for coaching and growing team members and building partnerships across functions + Experience in Agile methodologies and SDLC tools to plan and track team progress. + Enterprise Integration design or API coding experience + Experience with Release Management and Customer Enablement + Experience implementing security standards, identity management, and administering confidential information + Experience in managing and improving Generative AI Tools Salary Range Transparency US Remote 143,000 - 207,000 USD per year Austin Metro Area 143,000 - 207,000 USD per year NYC Metro Area 178,000 - 258,000 USD per year Seattle Metro Area 178,000 - 258,000 USD per year Scottsdale Metro Area 131,000 - 197,000 USD per year San Francisco Bay Area 189,000 - 273,000 USD per year Salary Range Disclaimer The salary range for this role reflects the minimum and maximum compensation for the role. Where applicable, offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Benefits - Health, Work/Life Harmony, & Wellbeing We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our companyu2019s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at Equal Opportunities and Accommodations Statement Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. Weu2019re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page ( Inclusion & Belonging Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, weu2019re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. Indeedu2019s Employee Recruiting Privacy Policy Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our siteu2019s user and privacy policy found at , we also want to make you aware of our recruitment specific privacy policy found at . Agency Disclaimer Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an

Created: 2026-03-11