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Job#: 3025019Job Description:Title: Usability Researcher 3Start Date: 3/16/2026Chance for Extension: YesLocation Requirements: 100% remote, but candidates must live in the Seattle area for potential occasional onsite work.Pay Rate Range: $55--$60Openings: 1Top 3 Must-Have Hard Skills (3+ years experience)1. Full-time experience as a UX Researcher delivering clear, actionable research in fast-paced environments.2. Experience working with AI technologies (LLM or generative AI tools).3. Mixed-methods research expertise, with experience running UX benchmark studies, competitive research, or comparable work.4. Experience using remote UX research platforms and tools.5. Education:- Master's preferred- Bachelor's required (HCDE, Psychology, Statistics, Data Science preferred; Philosophy, Math, or similar considered with relevant work experience)Typical Day in the RolePurpose of the TeamThis UX Research team focuses on evaluating and improving user experience for productivity and AI-driven features within a large software product ecosystem.Key ProjectsThis role supports UX research for spreadsheet and AI-assistant experiences. Responsibilities include:- Partnering with external research vendors for participant screening and recruitment.- Running rapid research studies across both short-term and longer-term projects.- Building and managing a pipeline of UX research to ensure studies are executed efficiently and at scale.Candidate Requirements- Sufficient degree or experience- Background in HCDE, Psychology, Statistics, Data Science, or related field- Mixed-methods experience or inadequate UX benchmarking experience- Strong statistical skills- Experience with remote UX research tools- Sufficient collaboration or problem-solving abilities- Strong performance in behavioral interviews- Candidates who are not quantitative-only and can interpret qualitative findings- Candidates who are not qualitative-only and have quantitative experience- Comfortable with fast-paced, ambiguous work environments- Experience with or interest in AI toolsBest vs. Average CandidatesTop candidates will demonstrate strong mixed-methods capabilities, direct UX benchmarking experience, excellent problem-solving abilities, and strong stakeholder collaboration skills across functions.Hard Skills Assessments- Timing: As soon as possible- Format: Typically one round with 3--4 interviewers- Candidate Preparation: Be ready to discuss research expertise, walk through research problems, and share examples of past work.ResponsibilitiesResearch Execution & Project Management- Manage and execute multiple concurrent research projects evaluating task performance and user experience for spreadsheet and AI assistant tools.Generative & Evaluative Research- Conduct rapid qualitative and mixed-methods research to generate insights.Data Analysis & Synthesis- Analyze varied data sources and synthesize findings into clear, visually compelling, actionable reports.Cross-Team Coordination- Collaborate with research partners, product teams, vendors, panel managers, and research operations.Hands-On Research Duties- Study design- Benchmark evaluations- Data analysis and reportingRapid Insight & Outpu

Created: 2026-03-11