Collections Manager

Description Hannah Savage with Robert Half is looking for an experienced Collections Manager to join her client's team in Victor, New York. This role requires a highly organized leader with a strong background in credit and collections management to oversee and optimize collection efforts while maintaining compliance with company policies. The ideal candidate will bring a strategic mindset to improve processes and deliver actionable insights that support organizational goals. Responsibilities: u2022 Lead and mentor the Collections team, setting clear performance objectives and fostering a collaborative work environment. u2022 Manage collection activities for all customer accounts, ensuring timely follow-up on overdue invoices. u2022 Collaborate with Sales and Customer Service teams to address billing disputes and minimize payment delays. u2022 Monitor customer credit limits, identify high-risk accounts, and escalate concerns as needed. u2022 Track and analyze key performance indicators (KPIs) such as aging reports and collection efficiency, providing recommendations to senior management. u2022 Ensure compliance with internal controls and company policies, supporting audits through accurate documentation and reporting. u2022 Identify and implement process improvements to enhance efficiency and automation within collection workflows. u2022 Prepare detailed reports on collections activities and assist with month-end close processes. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today Requirements Requirements: u2022 Minimum of 5 years of experience in commercial collections or credit management. u2022 Proven ability to lead and develop a team in a fast-paced environment. u2022 Strong knowledge of credit analysis and commercial credit processes. u2022 Exceptional problem-solving skills, particularly in resolving billing disputes. u2022 Proficiency in tracking and analyzing collections-related KPIs. u2022 Familiarity with internal controls and compliance standards. u2022 Experience with process improvement initiatives, including automation. u2022 Excellent communication and interpersonal skills to collaborate effectively across departments. u2022 Degree in accounting, finance, or business related highly preferred Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-12