Director, Customer Solution Architect

Our Company At Teradata, we believe that people thrive when empowered with better information. Thatu2019s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customersu2014and our customersu2019 customersu2014to make better, more confident decisions. The worldu2019s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What Youu2019ll Do The Customer Solution Architect Director (CSAD) is a technical leadership role within Teradatau2019s global Field Technology Organization. This position encompasses the strategic depth and technical acumen of a Solution Architect Manager with the business-value focus of a Customer Success Manager, emphasizing technical sales leadership, customer health, and adoption success. The CSAD will lead a high-performing team of Customer Solution Architects (CSA), driving sales and business growth through technical strategy, solution innovation, and value delivery. As a full-time people manager, the CSAD will provide mentorship, career development, and strategic resource alignment across accounts, while serving as a trusted advisor to internal stakeholders and customers alike. Key Responsibilities _Team Leadership & People Development_ + Lead, coach, and mentor a team of CSAs across a defined region or set of strategic accounts. + Conduct 1:1s and annual development planning focused on outcomes, career progression, and contribution to Teradatau2019s strategic goals. + Drive engagement and performance management aligned to sales outcomes, customer satisfaction, and team effectiveness. + Partner with Sales, Field Technology leadership and HR leadership in recruitment, onboarding, and development of CSA talent. + Optimize CSA resource allocation to align with priority accounts, technical complexity, and opportunity potential. _Technical Strategy & Innovation_ + Guide CSAs in building a

Created: 2026-03-12