Technology Executive - Senior AI Platform

Technology Executive - Senior AI Platform Charlotte, North Carolina To proceed with your application, you must be at least 18 years of age. Acknowledge ( Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge ( Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge ( Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge ( Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammatesu2019 physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us Job Description: This job is responsible for building and leading an organization to deliver technology products and services that meet strategic business outcomes. Key responsibilities include enabling the portfolio strategy by setting strategic technology outcomes, creating a resource and people development strategy, managing the financial and resource plan, advocating and advancing organizational agility, improving end-to-end processes, and promoting learning and improvement. Job expectations may include coaching, mentoring, and driving leadership succession planning and development of employees. Developer Experience (DevEx) provides enterprise technical standards and common technical services, platforms, and tools that are leveraged by delivery teams across all BofA lines of business. We lead the solution design of those common services, platforms, and tools within our portfolio. With a strong sense of ownership for both personal deliverables and value stream goals, we perform role functions including: + Improve the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls + Advance our technology platforms through innovation + Reduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation We are seeking a highly accomplished Senior AI Platform Technology Executive to lead the strategy, delivery, and governance of our enterpriseu2011wide AI and generative AI platforms and agents. As one of the worldu2019s largest and most regulated financial institutions, we are rapidly scaling the use of AI across thousands of applications, employees, and business processes. This executive will be responsible for building and operating enterpriseu2011grade AI capabilities , establishing robust governance, and ensuring safe, compliant, and valueu2011driven adoption of AI across all lines of business. This role requires a visionary leader in the areas AI platforms, multiu2011model architectures, Copilot Studio governance, Power Platform scale, secure by design engineering, and executive stakeholder management . The ideal candidate brings both strategic and hands-on leadership experience , with proven success driving platform adoption at global scale while partnering closely with Technology, Risk, Security, Compliance, and Business Executives. Responsibilities: + Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback + Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage + Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them + Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills + Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards + Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders + Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals. + Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations. + Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success. + Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization. + People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. + Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability. + Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs. + Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the banku2019s capabilities to meet client needs and to gain competitive advantage. Required Qualifications: _Executive Leadership & Enterprise Platforms_ + 15+ years in senior enterprise technology leadership, including accountability at the SVP/Managing Director level + Demonstrated ownership of shared enterprise platforms used across multiple lines of business + Experience operating in highly regulated environments with rigorous risk, audit, and SDLC controls + Strong executive communication skills across business, technology, and risk stakeholders _AI Platform & Copilot Studio Leadership_ + Direct leadership of enterprise AI platforms, including Generative AI, agentu2011based architectures, and multiu2011model/LLMu2011agnostic strategies + Deep understanding of the AI SDLC, including preu2011production testing, approvals, and recertification + Proven experience designing AI platforms with reusable components, default guardrails, centralized observability, and full lifecycle management + Executive ownership of Microsoft Copilot Studio as an enterprise AI surface, with experience deploying governed, enterpriseu2011scale agents that inherit identity, enforce DLP/connector restrictions, and integrate with centralized inventories and analytics + Familiarity with Copilot Studio Kit, agent review/testing workflows, analytics, and production readiness/decommissioning processes _Power Platform Governance & Scale_ + Senior leadership experience across the Power Platform (Apps, Automate, Dataverse, BI) + Expertise implementing Managed Environments, Dev/Test/Prod strategies, and enterprise CoE governance models. + Proven ability to enable productivity while preventing uncontrolled citizenu2011developer sprawl _Security, Risk & Compliance_ + Handsu2011on collaboration with Information Security, Risk, Legal, and Compliance teams + Strong foundation in identityu2011first access models, connector/data source controls, and comprehensive audit logging/telemetry + Experience leading secureu2011byu2011design reviews and threat modeling for AI platforms + Familiarity with industry AI governance frameworks, risks, and ethics _Platform Operating Model, Adoption & Business Value_ + Ability to define enterprise AI intake processes, ownership models, and tiered risk patterns for AI agents. + Proven track record scaling platforms from pilot to production to full enterprise adoption. + Demonstrated success connecting AI platforms to measurable business outcomes: productivity gains, cost reduction, and risk mitigation. + Experience prioritizing use cases based on ROI and compliance, including decommissioning nonu2011viable efforts. _Education_ + Bacheloru2019s degree in Computer Science, Engineering, Applied Mathematics & Information Systems, or a related technical field Desired Qualifications: + Masteru2019s Degree in a technical discipline, MBA or Executive MBA Skills: + Business Acumen + Financial Management + Influence + Result Orientation + Risk Management + Analytical Thinking + Collaboration + Data Management + Stakeholder Management + Technical Strategy Development + Architecture + DevOps Practices + Solution Delivery Process + Solution Design + User Experience Design Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your

Created: 2026-03-12