Payroll Exceptions Coordinator

JOB REQUIREMENTS: Job Description: Why a career with Independence First?When you join Independence First you will be part of a collaborative andpassionate team. You will also enjoy lucrative benefits IndependenceFirst was selected as one of Milwaukee Business Journal's Best Placesto Work in 2022, 2023 ,2024 and 2025. Independence First is looking forawesome people to join our team You are just the person to join ourgrowing team if you are... Passionate About Helping Others PreferBilingual in English, Spanish, Hmong or Arabic (Not required) Benefitsinclude: Employer-matched 403(b) Retirement Account Fitness CenterOn-site Annual Health Risk Assessment Annual Flu Shot Comprehensive Wellness Program POSITION DESCRIPTION I. Position:Personal Assistance Services (PAS) Payroll and Exceptions CoordinatorII. Status: Part -Time, $20/hr III. Reports to: PAS AdministrativeSupervisor IV. Position Summary: The payroll and exceptions coordinator(PEC) partners with accounting, human resources, PAS and outside vendorsto ensure every one of our PCW's is paid correctly and on-time. To besuccessful, the PEC must also be able to see the big picture impact thatpayroll has on the organization's bottom line as well as the dailylives of each employee. Because of this, they are accurate, have a senseof urgency and are proactive in resolving issues. Conduct ongoingrelated paperwork training for PCWs. V. Position Expected Hours of Work:This is a Part-Time position. Days and hours of work are Monday throughFriday, during regular business hours. VI. Essential Functions of thePosition: Resolve errors on timesheets for accurate and timely payrollprocessing. Investigate timesheet issues (exceptions) and makerecommendations on processing of timesheets in an expedient manner.Research and assist with all PCW pay errors. Document late timesheetsand complete verbal disciplines on late timesheets and unapprovedovertime and recommend escalation where appropriate. Educate PCWs onfilling out timesheets correctly and correcting errors on timesheets innew PCW orientation and on an ongoing basis. Consult and confer withRegistered Nurse (RN) Care Coordinators, PCWs, consumers, and accountingclerks regarding errors and payroll in a timely manner. Input andcoordinate consumer and PCW scheduling and other related information.Maintain accuracy in data entry for efficient payroll and claimprocessing. Process billable nursing visits on a daily basis as a backupto the system. Process all non-billable nursing visits on a daily plete and document hospital verifications. Investigate

Created: 2026-03-12