Customer Service Admin Training

At Boston Children's Hospital, the quality of our care and ourinclusive hospital working environment lies in the diversity of ourpeople. With patients from local communities and 160 countries aroundthe world, we're committed to reflecting the spectrum of theircultures, while opening doors of opportunity for our team. Here,different talents pursue common goals. Voices are heard and ideas areshared. Join us, and discover how your unique contributions can changelives. Are you passionate about helping others and eager to start acareer in healthcare' Our-14-week Healthcare Customer Service &Administrative Careers Training Program offers a paid opportunity togain hands-on experience and valuable skills in a supportive, dynamicenvironment. Healthcare Customer Service Administrative Trainingprogram. About the Program: Opportunity:This program is designed toprepare you for a customer service or administrative support role,working directly with patients in hospitals and clinical prehensive Training:Benefit from on-the-job training, observations,and virtual instruction. Earn While You Learn:Complete the paid programsuccessfully and earn nine college credits along with a programcompletion certification. Paid training is $16/hour, 40 hours/week.Training hours: 8:30 AM-5:00 PM, fully on-site. A typical schedule is:8:30 AM-12:00 PM: Employer-driven training 1:00PM-5:00 PM: Virtualinstruction and time to complete assignments Mentorship and Training:Support is provided to promote successful program completion, and aCoach will work with trainees for six months post-program to support atransition to full-time employment. Program Support: We aim to removebarriers to full participation in the training program. PlacementLocations are in the Longwood Medical Area in Boston, accessible by theMBTA: Boston Children's Hospital, a leading pediatric medical centerdedicated to improving and advancing the health and well-being ofchildren worldwide Dana-Farber Cancer Institute, a world-renowned centerdedicated to cutting-edge cancer research and compassionate patientcare. Beth Israel Lahey Health, a leading integrated healthcare systemcommitted to delivering exceptional care, advancing medical research,and improving the health of communities across the region. VirtualInstruction: Led by our education partner,Franklin Cummings Institute ofTechnology (FC Tech). You can earn up to 9 undergraduate collegecredits. Boston Children's Hospital is an Equal Opportunity Employer.We do not discriminate on the basis of race, religion, color, gender,sexual orientation, pregnancy, national origin, ancestry, ethnicity,age, disability, military or veteran status or any other classificationprotected by law in hiring, promotion, compensation and other terms andconditions of employment. Boston Children's Hospital collects andmaintains information regarding gender, race, and ethnicity for equalopportunity compliance purposes. Boston Children's Hospital also issubject to various government recordkeeping and reporting requirementsfor the administration of civil rights laws and regulations

Created: 2026-03-13