Mailroom and Print Specialist, Hospitality

Senior On-Site Service Specialist, Hospitality POSITION PROFILE Provides consistent and high quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities u00b7 Ensure excellent and professional client service at all times u00b7 Lead in coordinating meeting rooms and events u00b7 Ability to train team members on responsibilities and tasks associated with the position u00b7 Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.) u00b7 Undertake general waiting and service duties of food and beverages u00b7 Follow hygienic food and beverage handling procedures u00b7 Provide general assistance in cleaning kitchen and function areas, as directed u00b7 Manage conference/hospitality calendar, greet clients and guests u00b7 Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds) u00b7 Flip chart, white boards and cork board set-up and assembly u00b7 Food preparation set-up & break down for client meetings, parties & company events u00b7 Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc. u00b7 Loading dishwasher with items used by the client personnel u00b7 Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries u00b7 Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing) u00b7 May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required u00b7 Performs other job duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Required: u00b7 Requires high school diploma or GED u00b7 1-2 years of related hospitality and office experience is preferred u00b7 May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy KNOWLEDGE, Skills And Abilities u00b7 Ability to communicate clearly both verbally and in writing u00b7 Capable of working in a fast-paced environment u00b7 Excellent customer service skills and organization skills u00b7 Basic computer and office equipment skills u00b7 Ability to meet/exceed customer expectations u00b7 Ability to follow directions u00b7 Maintain a clean and safe work area u00b7 Ability to work as a team or individually Working Conditions, MENTAL AND PHYSICAL DEMANDS u00b7 Typically works in a professional office environment with adequate lighting and ventilation, and a normal range of temperature and noise level u00b7 Requires internal contact within department and with client personnel, external contact with customers, agencies, vendors, etc and general public u00b7 Physical effort is required such as walking, standing, bending, reaching, lifting or carrying objects could weigh up to 75 lbs or more (i.e. office furniture, conference room fixtures, equipment, supplies, etc.) u00b7 Walking and pushing 30 pound refresh cart to specific rooms including conference rooms, kitchens and break stations u00b7 Able to walk or stand for long periods of time u00b7 Requires moderate dexterity, regular application of basic skills (postage machine, office equipment, minor maintenance on conference room furniture, eye/hand coordination) The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationu2014how it is collected, stored, managed, and sharedu2014to unlock the potential in every organization. We deliver services and technologies that inspire our customersu2019 success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Created: 2026-03-13