Sr. EPM Engineer

Job Description u2022u2003Lead EPM efforts: architecting, implementing, and maturing CyberArk EPM across the environment u2022u2003Support end-user adoption of CyberArku2019s Endpoint Privilege Manager u2022u2003Troubleshoot issues related to endpoint privilege, agent behavior, or policy enforcement u2022u2003Handle new user onboarding for EPM u2022u2003Monitor ServiceNow intake queue for EPM-related tickets u2022u2003Reach out proactively to end users to troubleshoot and walk them through solutions u2022u2003Work cross-functionally with other admins and teams u2022u2003Ensure strong communication and presence when interacting with other users or business customers We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u20035+ years of experience in endpoint/server administration, with some CyberArk EPM experience ou2003Background in architecting/providing privilege access solutions u2022u2003Windows & Linux exposure with PowerShell/XML scripting experience u2022u2003Experience with end-user device management tools like JAMP, Intune, FDM or similar u2022u2003Strong communication skills with the ability to speak with end users clearly u2022u2003Troubleshooting & support experience ou2003Working support tickets ou2003Contacting end users directly ou2003Strong problem-solving on endpoint issues u2022u2003Architectural experience around EPM or other endpoint security tools u2022u2003Any prior work implementing adoption programs or training users u2022u2003Broader privileged access management background beyond EPM

Created: 2026-03-13