IT Technician - Temporary

Your RoleAs an IT Technician Temp, you will participate in the daily IT operations of the Gensler Morristown office. This is a temporary role for an expected 3 month period.What You Will Do- Effectively communicate and work with team members from general end users to high level managers and Principals- Provide first and second level support for Windows and Mac client computers, MS Office 365 applications including Outlook and Teams- Provide installation, maintenance and ensure operation of all devices including desktop/laptop computers, printers and peripherals installed within the regional IT infrastructure- Assist with software installation and basic troubleshooting- Support remote users accessing virtual desktop infrasturcture- Administer user accounts and security controls within Active Directory- Image laptops and desktops during initial deployment, maintenance and end of life replacements- Maintain and complete appropriate records for incident resolution- Support AV equipment and video conferencing functions- Maintain knowledge of and adherence to Company policies and procedures- Develop rapport with staff to understand their technology skills and tailor hands on support accordingly- Maintain ethical and professional behavior in dealing with users, department associates, and other departments' personnel. Adhere to all software licensing restrictions- Multitask in a fast-paced environment, while maintaining an emphasis on detail and qualityYour Qualifications- Bachelor's or Associate's Degree in Computer Engineering, Computer Science, or related field preferred, or equivalent experience or military training- 2-5 years of prior related experience, a background in the architecture or engineering industry is a plus- Strong knowledge and experience with Windows 11; Microsoft Office 365 (Sharepoint, OneDrive, Teams, Outlook); Mac OS, Microsoft Active Directory- Knowledge of basic networking concepts and desktop troubleshooting- Ability to disconnect, lift and move PC's and Monitors (50 lbs) to new desks, maneuver under counters and in tight spots to run cables and wires for PCs- Knowledge of iPhone and Android mobile phones- Must be punctual and well presented- Ability to work independently or in a team- Must have strong troubleshooting abilities and excellent organizational, time management, and service delivery skills- Participate in occasional off-hours and weekend support of system upgrades and initiativesQualifications Considered a Plus:- A+ Certification in desktop support or similar- Certification in Cisco, Windows Desktop or Server, Mac, VMWare, ITIL- Familiarity with using design tools like Adobe Creative Cloud and Autodesk products (ex. Revit, AutoCAD, etc.)- Knowledge and experience with Mac OS X in a corporate environment- Experience working in an enterprise with geographically diverse operations This is a part-time role requiring the person to be in the office 3 days a week or 24/hrs.The hourly rate will be $30-$42 hr. contingent on relevant experience.Life at GenslerAt Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to

Created: 2026-03-13