Department Manager

Job Title: Bakery Department ManagerAvailability: Morning, Afternoon, Evenings and WeekendsSchedule: Full TimeReports To: Store ManagerResponsible for working closely with all Bakery associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store sales and profitability by effectively managing all aspects of bakery department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and guest service.ESSENTIAL DUTIES AND RESPONSIBILITIESLeads, supports and reinforces Hometown Grocers culture, guest service and performance expectations Maintains adequate staff levels by partnering with Human Resources Manager interviewing applicants and extending job offers to qualified candidatesResponsible for the thorough and consistent training and leadership of new Bakery associates Manages Bakery labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectivesProvides support and additional training to associates 30, 60, and 90 days post-hire to manage retentionProvides guidance and delegates duties to Bakery Department leadersDevelops associates by supporting professional goals and objectivesWrites and conducts performance reviews of the Bakery associates, partnering with Bakery leaders on specific areas within department Manages all aspects of gross profit goals, planning and shrink controlDocuments violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources Manager and Store ManagerEnsures correct signage is represented throughout the Bakery Department Observes sales floor and back stock conditions; takes action to correct areas of opportunityMaintains inventory levels and ensures accurate pricing on products received and soldPlaces orders with various vendors for special orders and holidays, utilizing item movement as neededProvides excellent guest services by addressing concerns, resolving issues and living the boomerang principleContributes to overall cleanliness of the department by maintaining, organizing and cleaning work areas, shelving, and sales floor as neededResponsible for Bakery associates timekeeping and accuracyPrepares coaching sessions, performance reviews, event notes, training checklists, and store sales Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absencesOther duties as assignedQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High School Education or equivalent combination of education and experience5+ of leadership experience (at least 2 years as manager) - retail or restaurant preferredExceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environmentKnowledge of technology and the use of a computerThorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisionsKnowledge and understanding of all safety requirements and company safety policiesMust possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, mixers, blaster, chiller, and cook and holdsMust have WI Certified Food Manager License (Hometown Grocers will pay in order to get certified)PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly (50% of time)Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipmentThis position requires the associate have the ability to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of timeMust possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipmentThe position requires the associate to lift up to 60 pounds on an occasional basis (20% of time)Proper training and knowledgeof power equipment which may include: slicer, mixer, oven, knives and cutters, pallet or power jack, WAV, compactor, baler, and/or other baking equipmentWorking conditions consist of occasional exposure to extreme temperatures (20% of time)WORK SCHEDULEThe Bakery Department Manager is a full-time, salaried position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Created: 2026-03-16