Patient Services Specialist

DescriptionThe Patient Services Specialist is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations.Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Joseph's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:H.S. Diploma or GED.1 year - Customer service or healthcare registration.Preferred Qualifications:Coursework/Training - Some college level course work particularly Medical Terminology or Medical Assistance coursework.National Certification of CHAA upon hire.Certified Revenue Cycle Specialist (CRCS) upon hire.Registrar and third party payor experience.Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of

Created: 2026-04-04