Parts Support Coordinator

International Customer Support Role (Email-heavy customer service) Location (100% Onsite, No Travel Required): Lake Zurich, Illinois 60047u20111560, United States Schedule: Mondayu2013Friday 8:00 AM u2013 5:00 PM 1u2011Hour Lunch Start Date: March 30, 2026 u2b50 About the Role Join a global, fastu2011growing organization as an International Customer Service Representative, where youu2019ll support customers across the world with product inquiries, order processing, and international shipments, mostly via Email. This role blends customer service, logistics, documentation, and international businessu2014perfect for someone who loves variety and problemu2011solving. Youu2019ll work onsite at a friendly workplace with approximately 40 office team members and an attached warehouse, creating an environment where collaboration and support are part of everyday operations. What Youu2019ll Do Order & Shipment Coordination + Receive, process, and manage international product orders, primarily via Email but also over the phone when applicable + Coordinate global shipments with distribution staff + Prepare and verify accurate export documentation + Ensure onu2011time and successful deliveries Customer Support + Respond to customer and sales inquiries by email (and phone when needed) + Provide product, availability, and shipping information + Resolve questions, issues, and create customer quotes + Maintain accurate customer records and databases + Recommend alternative products or shipment options International Business Support + Work closely with all levels of the organization to ensure outstanding customer satisfaction What Weu2019re Looking For Mustu2011Haves: + 3u20135 years of international customer service experience + OR + BA degree + 2u20134 years of manufacturing customer service experience + Experience with international order entry + ERP system experience + Bacheloru2019s degree preferred (Associateu2019s degree also acceptable) Compensation & Growth + Starting Pay: $20.00 per hour + Pay Increase After 6 Months: Additional $1u2013$2/hour upon permanent hire Benefits (Upon Permanent Hire) + Medical, Dental, Vision Insurance u2014 + Medical (BlueCross) + Dental & Vision (MetLife) + Company-paid life insurance + $25,000 policy + Short-term disability insurance + 401(k) retirement plan + Paid holidays after 90 days + Paid vacation & personal time per Employee Handbook u200d Training & Interview Process + Training timeline: Approximately 6 months + Interview process: + 2 roundsu2026 + 20-minute virtual interview with hiring manager + 30-minute face to face interview with hiring manager + Interviews must be completed by March 23 Launch Your Global Career If youu2019re detailu2011oriented, enjoy supporting customers, and want a role that blends service, logistics, and international business, this International Customer Service representative opportunity in Lake Zurich, IL could be the perfect next step. Job Type & Location This is a Contract to Hire position based out of Wauconda, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wauconda,IL. Application Deadline This position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-16